Verizon's store in Irving offers excellent customer service and a range of mobile and internet solutions. Visitors have praised the staff for their quick attention and helpfulness. Many customers report positive experiences, noting that employees like Nate and Michael are knowledgeable and persistent in troubleshooting issues. One customer highlighted a successful upgrade process, where staff not only fulfilled an online deal but also secured additional savings. The store provides various convenient options, including online ordering, in-store pickups, and same-day delivery where available. However, some customers have found pricing discrepancies, with one individual deciding to remain with their current carrier after discovering that Verizon's offer was higher than expected. Overall, the Irving store is recognized for its commitment to customer satisfaction, making it a reliable choice for those seeking mobile services.
Came in & out they help me activate my daughters phone ?? ?
April 2024
The team was very helpful and knowledgeable. Great experience
March 2024
Excellent service provided by Zach. We came in needing to add accounts, switch from AT&T to Verizon etc etc and Zach took care of everything and made it such a seamless transaction. Highly recommend
