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9AM - 6PM
23120 Cinco Ranch Blvd, Katy
Credit Unions
8AM - 5PM
27252 Katy Fwy Ste 1200, Katy
Credit Unions
“Philana I don’t even know how to express my gratitude.You have been there for me every time from asking a simple question to asking for a loan. This means a lot Philana. You are very responsive and kept good communication during the whole loan process. Hope do deal with you very soon again. Looking forward to my next loan.
Thank you Ms Philana Anderson”
“Thank you to Cindy for her outstanding help with my first loan at Texas Bay. She was incredibly patient and knowledgeable. I look forward to working with her in the future! :)”
9AM - 6PM
401 W Grand Pkwy S, Katy
Credit Unions
“Mrs. Daley with the Katy 99 branch was the most helpful and genuine bank employee I’ve ever dealt with. She went so far above and beyond to assist in so many ways with my accounts during the most difficult time I’ve ever had to go through. Thank you ma’m so very much.”
“Julia Charles was an absolute joy to work with. She took the time to give me all the facts I needed to make an informed decision on which loan would best suit my needs. Thank you”
“Marivic has great communication and was with me thru all my process in my loan. I will recommend her to my friends and family. Thank you Marivic Gamache you are the best of the best. You deserve a big raise!”
“My Goodness.....Kasmier Williams provided excellent professional and efficient customer service! Her knowledge and expertise in the craft of the banking service went above and beyond any experience I've ever had. It's very settling to know that there are still good people with strong work ethic and skill sets to provide what is needed. Thank you for the jewel ? Brazos!!”
“I have been banking with Smart Financial Credit Union for over a decade. In that time, I have had the opportunity to interact with some wonderful individuals who have assisted me with day-to-day transactions, as well as various loans. I am writing this review after once again receiving exceptional service from a member of the Smart Financial team. On more than one occasion Ms. Tejada from the Katy branch off Fulshear has assisted my family and I with a loan. Each time we have had the fortune of working with Ms. Tejada the experience has been seamless. Ms. Tejada is courteous, thorough, and expedites us through the process to ensure that the transaction is concluded in a timely manner. Thank you, Ms. Tejada and Smart Financial for continuing to provide the exceptional service that I have grown accustomed to receiving over the years.”
“I've been a customer of Members Choice Credit Union for 6+ years and I've consistently had positive experiences. Their staff is friendly, knowledgeable, and always go above and beyond to help. I highly recommend Claudia Ibáñez at Members Choice Credit Union to anyone looking for a great banking experience. She was very helpful and professional on my recent transaction. Highly recommended …!!!”
“I can’t say how much I appreciate my credit union. Especially Maria Gomez at the Katy Branch she’s been so helpful and patient with me durning these difficult times. I always feel reassured and safe with members choice.”
“The whole branch made sure I was taken care of Jeff Martin did an excellent job informing me of all the details. I only wish they had a location closer to me. Thanks TDECU, you all are doing great.”
“Great customer service, I went in to open a 2nd checking account and the process was smooth on the app and onsite at the brank. Jose Oliva was such great help and I appreciate how kind, professional and patient he was at explaining credit cards available to me. I have been banking with Shell for a few years now. Originally referred to by a friend as I was looking to refinance my car loan. My refinancing process alike was smooth and very informative. Everyone is always nice.”
“Want to thank and compliment Ghizal Askaryar for all the help and guidance completing my process. Everything was perfect and prompt. Told her I would give her an ELEVEN on a survey, and maintain it. Thanks to her, Lizette Rivera, and all at First Service Credit Union for outstanding service!”
“I just want to tell you Kevin in customer service did a excellent job negotiating the best deal for our car purchase. He went above and beyond, when we thought we had a good deal. He made a call and found us an even lower percentage rate. I just want to say thank you for looking out for our family. Have a blessed year! We were approved and thankful to have had him on our team.”
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“I had the pleasure of working with Teresa at FCCU and the experience was exceptional from start to finish. Their professionalism, knowledge, and willingness to go the extra mile made the process smooth and stress-free. They took the time to clearly explain all options, answered every question with patience, and ensured I felt confident in my decisions. It’s clear they genuinely care about their members. I highly recommend working with them and look forward to doing business again in the future.”