“I was close to disconnecting my service with Xfinty. Until the nice young man Daniel spent almost 3 hours helping get back on track. His professionalism, his caring nature to make sure every was correct on point. I would HIGHLY recommend him and this location.”
“Cynthia helped me get my mom’s a new Apple Watch the other day and she made the process so smooth and easy! Definitely a knowledgeable resource for all our wireless needs”
“Wasay and Talha were very helpful to me with replacing my glass screen protector. Polite, professional and very helpful. Every single employee at this location that we have used for 6 years now has been absolutely amazing! Love our local Verizon crew! Keep doing a wonderful job, your customers certainly appreciate you all!”
“Yeshua is very impressive & knowledgeable about devices on the top of his head. He gave us very friendly and efficient, stress free customer service. Thanks again Yeshua!!”
“Jose was probably the greatest representative that has help me in all of the years that I've been with T-Mobile. I will ask for him the next time I need service.”
“I am so happy with my experience, Veronica was so helpful and kind as soon as I walked through the door. She made this the fastest and smoothest experience ever. Can’t thank her enough.”
“What more can i really say about this place? Joseph makes the entire building a vibe. I was instantly amazed at how gracious he is with his craft. I walked out with 3 tablets and 2 phones just because. If you see this, Joseph is the man you need.”
“I cant say enough good things about this particular tmobile store! Ben, Andres and Collin went above and beyond to get me taken care of the other day! All were very patient and stayed late to make sure I had everything I needed with not only my personal phone but my business phone and internet as well! 10 out of 10! Thanks Guys!!!!!!”
“The T-Mobile store located on Hwy 96 in League City, TX, offers a pleasant shopping experience. The showroom is spacious, and the staff is both friendly and knowledgeable, effectively addressing all inquiries and ensuring a smooth shopping experience.
**Exception** During rush hour traffic it is a B$%#^& to get in and out of.”
“Jeremy was great. Answered all of our questions stayed after hours to make sure we got a great deal and everything we needed. Dre was also very respectful and very accommodating. Great work guys and thank you!”
“Ava was extremely professional and knowledgable in helping us switch plans, our trip was quick and easy and she helped us save big time! Highly recommend this store!”
“The help my girlfriend with her phone because the Wichita fall store customer service person don’t act he want to help her and she had to go to this one in friendwood tx”
“I want to show my gratitude to Xfinity COMCAST, especially David Teujillos, excellent customer service and good explanation. I provide the best service. Thank you”
“I always come to this store to fix what the others stores mess up. Billing, tech and etc. Other say they can't do something but this store always goes the extra distance. Chasity is great.”
“Went in with a technical issue with a phone I bought direct from Samsung. Thought it was going to be a complete pain.Will was very helpful and had everything resolved in under ten minutes. No high pressure sales tactics. Just courteous and efficient help.Thanks for your help!”
“Thank you for helping after my experience last night.
On April 17th I upgraded my husband's and my phone on the website for locker pickup at 6:23 and 6:28 respectively for locker pickup because by the time I left work and arrived at the location it would be just after they closed. I called at 7:21 to confirm the orders would be ready that evening, I spoke to a gentleman who rushed me off the phone telling me they would be ready.
At 7:26 pm and 7:41 I recieved the emails that my orders where ready for pickup. I arrived at the store just after 8pm excited to pick up my new phones. I was able to retrieve 1 order. While the other showed I had no order available for pickup.
There were still 3 employees in the store. I typed out a message on my phone because I just wanted them to check and make sure the lockers were completely closed on their side and was going to show it to them through the door. I did not expect them to come out and speak to me or even let me in the store as they were closed. I walked up to the door as they were standing right there and they locked the door and walked away telling me no.
I got in my car and proceeded to get on chat with verizon as it was after business hours for a call and wanted to make sure that I would be able to pick up my second order today April 18th. Mean while sitting in my car on chat the employees would not come out of the store until I drove away. Which I did not immediately do as I refuse to text and drive.
I was very disappointed in the lack of customer service. While I understand it was after business hours, they were still unwilling to help with a simple question and/or request. As someone in customer service/sales this was a very disappointing interaction. We shall see if it is rectified today.”
“I came in on Sunday February 23rd, Daniel was super helpful, helped me transfer over my old data to my new phone, He even helped me put my new case and screen protector on! 5 stars all the way! Definitely coming to him for any further needs for phones!”
“Shay was so professional and eage to help. She was multitasking two other clients and I at the same time. She is super patient and knowledgeable about any random questions I had. Got a great deal too ;) thank you for everything”