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“I had a great experience working with Troy! The facility was very clean and well-maintained, and he was extremely helpful throughout the entire process. He took the time to explain the storage space, what to expect, and answered all of my questions in detail. Troy was patient, knowledgeable, and made sure I understood everything without ever making me feel rushed. His customer service made the whole experience easy and stress-free. I would definitely recommend this location to anyone looking for a clean storage facility and great service!”
“Super easy process for getting my storage unit. Kim was incredibly helpful and polite. She took the time to fully explain everything and answer all of my questions.”
“This is a review in regards to an outstanding employee located at the Clear Creak (Life Storage) location.
MRS. BELINDA!
You have been OUTSTANDING to say the least for your help, service and support while I was renting a space from this establishment!
I can't begin to explain the amount of gratitude I have for you during my time with Life Storage. From the first day of signing my storage agreement to the very last day in signing the vacate notice, you went above and beyond to make sure my experience was pleasant and enjoyable. I have never before experienced a harder working person at any storage facility I've utilized. There wasn't a time I visited Life Storage (Clear Creek Rd. Killeen Tx.) that I wasn't greeted from you with a smile and a genuine can-do attitude for resolve with ANY issues I've had! Give this Woman a Raise! MRS. BELINDA YOU ARE OUTSTANDING! hats off to you! Thank you for an enjoyable experience with Life Storage! God Bless!”
“Priscilla was super informative and professional. Willing to answer all questions that I had. Process was very easy and quick to get it all situated. A+ experience.”
“Ron, was amazing he provided the best customer service experience for me and he is prior military so I felt a sense of camaraderie. I have returned home fresh off a deployment so he made my moving out experience with extra space storage very easy and stress free. I recommend this location under his leadership and supervision extra space storage has gotten ALOT BETTER!!!!!!”
8:30AM - 3:30PM
604 East Central Texas Expressway, Killeen
Self Storage
“Michael was an absolute joy to work with. I had to have storage immediately and they were able to accommodate me. I've only needed storage twice in my life, if I need it again I will go back. Thank you!!”
“Helen she was wonderful she was on her job when I arrived there she the process was quick simple.I said it took about seven minutes to get everything done in and out. Like most storage places they make.You have to buy a lock inow.Let's hear you didn't cause right now.I'm on such a tight budget that I couldn't even fool a lot lucky that I have one already.”
“I have no idea where you got Jackie from. But let her run ALL of the stores. She was absolutely outstanding, from the knowledge, to the speed, to the professionalism. If i didn’t know any better id assume she was the owner. Any question i had was answered right then and there. Also when i realized my riding lawn mower wouldn’t have easy access to the unit, she switched it no problem to a unit with easier access. I even upgraded to a bigger unit, and plan to be here long term, ONLY because of her. I love when i meet people like Jackie!”
“Ms. Jessica was very helpful and answered all my questions, I was able to look at some units within 10 minutes of me being on-site! Good customer service and a good price for the area!”
8AM - 6PM
2206 Windfield Drive, Killeen
Self Storage
“I have been renting here for the last couple of years and it has been so easy, and seamless. The girls are always so helpful and kind. Thank you for making this a good experience.”
“Iv lived near this storage facility for about 2 years, and iv never heard or seen anything negative about them. I leave the state soon, and only trusted them with my belongings. iv known many neighbors who store their stuff here and they even allow mini garage sales. Thank you Cynthia for helping me start this new part in my life!! :)”
“Left some stuff out after a late night loading my unit and the property manager stored it in the office and notified me in the morning, very grateful they found it”
“Used the place for a couple months to store an extra vehicle. Place is very easy to get in and out of, great rates. Manager is great to work with. Would not hesitate to rent a storage unit from them again in the future.”
“This business is the absolute best, no problems at all. The property is clean and safe to store your goods. If you ever need a storage unit, Killeen Store-It ~ is your Best Bet!!”
“I stored trailers and I started a camper there. The owner was a great person to work with. Anytime I had a problem with the gate or gate code. He was always there to answer the call. No issues about security. Well maintained.”
“We received exceptional service at this location, from our rental truck to the storage unit. The ladies here even accommodated a quick switch to a larger unit in a matter of minutes while it was super busy and still managed to assist everyone with positive energy. Process was seamless; huge thanks to you two, thank you Christina!!”
“I cannot say enough great things about this storage facility and especially the property manager, Xalen. From day one, the level of attention to detail, hospitality, and professionalism has been outstanding. Every time I call or stop by with questions, Xalen goes above and beyond to make sure everything is explained clearly and handled efficiently.
You can truly tell that he takes pride in his work and genuinely cares about providing excellent service. The facility is always well-maintained, organized, and welcoming, which reflects the effort and dedication he puts into managing it. It’s rare to find someone who is consistently this helpful, patient, and reliable.
If you’re looking for a storage facility with top-tier customer service and a manager who truly makes a difference, this is the place. Highly recommend!”
“Awesome customer service flew all way from SC to Texas to get a uhaul from other location and they didn't have it but this location had one in stock and got me ready to go quickly , they even stayed after hours to take me in. Great place ! Thank you guys for the last minute help.”
7:30AM - 4:30PM
1202 Rio Blvd, Killeen
Self Storage
“This was our first PCS, Texas to Hawaii, and I was very nervous that our items would show up destroyed, crushed, scratched, etc. Nope!
We have unpacked all our kitchen and majority of breakable items with no issues!
1 star removed just due to labeling. Several of the boxes do not have the items in them that are listed on the outside causing them to be unpacked into the incorrect rooms. If I could remove only a half star, I would. It’s just a minor inconvenience. I am so thankful that our crew from AJ’s cared for our home goods as much as we do.
Both packing and loading crews were courteous as well, while staying on track during the whole process.”
“I went to get a second storage space and I received a very good customer service experience from the staff. Ms. Destiny was extremely helpful and professional. She went above and beyond to explain the whole process once again. I'm grateful for her.”
7:30AM - 4:30PM
5307 E Veterans Memorial Blvd, Killeen
Self Storage
“Adam, Boyd, and Frank did my PCS move into my new home in Texas, and saying they did an amazing job would be an understatement! They handled my things with care as if it were their own, and were kind! They also assembled anything that had been disassembled. They were awesome! Thanks guys! Edit: Paula and Amanda came and did my box removal and were awesome! I was running a little late because I had forgotten I set the time up and they were very accommodating and understanding. Nothing but good things to say about this company”
6AM - 10PM
4013 E Stan Schlueter Loop, Killeen
Self Storage
“We recently cleared out the unit we had occupied for the past 13 years after relocating. During our move-out, an issue came up, and I want to give a 5/5 rating to the manager who helped us through it. Tiffany truly went above and beyond, she stepped in immediately, took ownership of the situation, and made sure the entire process was as smooth and stress free as possible. She kept us informed, provided reassurance throughout, and handled everything in a timely manner.
Thank you, Tiffany, for the outstanding customer service and support you provided”
“Great service Mrs. Bobbie helped me and my wife get a U-Haul storage container and when I had no one to help me she made a call and had two men to help. Thank youuu”
“I had an amazing experience with Top Mini Storage in Killeen, Texas, thanks to Minnie! Her customer service was absolutely excellent from start to finish. Minnie was friendly, professional, and incredibly helpful, making the entire process smooth and stress-free. She took the time to answer all my questions and made sure I found the perfect storage unit for my needs. The facility is clean, secure, and well maintained, and with customer service like Minnie’s, I wouldn’t go anywhere else. Highly recommend Top Mini Storage to anyone in Killeen!”
“Never rented storage from this location.
They do however provide U-Haul rentals.
The rental process was straight forward. However, either U-Haul or the storage facility do not seem to service the U-Haul equipment that is located here.”
“Sylvia was great. I was worried about losing my unit and everything in it but she assured me that wouldn’t happen. She found the issue with my auto pay and resolved it immediately. She is an awesome person and great customer service.”
“Did an online reservation while waiting in line at this location. Went and grabbed the keys from the lock box with the password and located the truck. Took photos that the app requested. Return was similar, taking photos through the app and answering questions. Never had to talk to a human and it was seamless.”
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“Great speedy experience with setting up online. Anytime I call and have questions I cal talk to customer service. My transfer from one unit to another was quick and easy. I am satisfied with my care.”