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“Rob at PostNet Leander went above and beyond for me resolving a problem when a package shipped to Mexico was bounced around by Mexican customs. This was an important package as it had some of my mom's medical needs. If it hadn't been for him intervening and escalating the issue I don't think I would have gotten my package back. Thank you Rob!!”
“This is a high volume store from what I can tell and the staff works hard. I receive consistent great service here. There can be challenging days in busy season, but that's everywhere. Definitely one of the best UPS Stores out there!”
“Really good place. They accept packages from all 3 of the major shipping companies, which is a huge help for running my business. This is definitely my go to stop for all my shipping needs!”
“I highly recommend this quaint little treasure. The clerk was very friendly and helpful. If you have any postal needs, definitely stop in. And if you are looking for Texas souvenirs, they have them.”
“The customer service is outstanding! I am a retired senior and I frequently need copies of correspondence and printed copies of patient forms for processing. They have shown me the best way to use the app for my convenience. Sometimes I forget what they said last time but they still help me again and never make me feel bad about having to ask again! I have never had a single problem with any one of them.”
“I have used this store as well as the local UPS and even CVS to drop off packages. This store is locally owned and to the people who complain "the owner had an accent" yes they do. They immigrated from the Ukraine/Russia and lived here proudly for many years. They are extremely grateful and proud to be living in the United States, as well as Texas. It is their own business and they've done the best they can in a tough environment. They had a very sweet dog that was 13 years old and just sat there. They no longer have that dog with them because they're sensitive to the fact that some people would look in the window and see a dog and not want to enter. So many local businesses are owned by big corporations. These people are doing the best they can to make a living when they have absolutely no control over the price of shipping an item. I find it ironic that people would comment about someone's accent when clearly their English is adequate -and an accent somehow is a negative . I had this discussion with them simply going there for a small purchase of notary of a document. I would consider the next time you are in Steiner and want to ship a document if you have a few seconds, ask the owners about their life and experiences. It is very interesting.”
“I’m always satisfied with the service at the Four Points UPS Store. They do more than their share of free work for both Amazon and Spectrum. We now must overpay for mail and delivery — the pleasant demeanor of staff is a breath of fresh air!”
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“Deb, Jose, Matt, and Will are seriously the best. I’ve never been to a more helpful and inviting UPS store than this one. They really helped me with a GREAT ATTITUDE!”