10AM - 7PM
1035 Hickory Creek Blvd, Lake Dallas
Banks
“The online check process was very quick and easy while finishing up the paperwork at the dealership.The great team at the CARROLTON branch did an amazing job taking care of me, while I was needing to finance my car.”
“There are these 2 young women up there named “Shnya” and “Deya” one of the best people ever, so kind, generous, smart, educated, and has a lot of hospitality. They are really warm hearted and super nice. They are one of the reasons I signed up for a woodforest account. There’s this other girl named “Elena” super super nice. Kind, generous, and all of the positive things above. All three of them are one of a kind.”
“I have banked at Pointbank for over 20 years! Cody T. even recognized and greeted me by name when I was in the drive through the other day! Definitely makes you feel important & valued!Thank you Pointbank for taking such good care of my banking needs!”
“Commercial Bank of Texas has been paramount in the success of my business and they have assisted me with my real estate projects and daily activities. I have always been met with kindness and warmth in daily transactions. I highly recommend them for any real estate transactions and business banking activity.”
8:30AM - 4:30PM
217 S Stemmons Fwy, Lewisville
Banks
“My parents have been banking with this institution for many years now. Over 40+ I believe although at various locations. Due to my father's age and medical condition, I am now helping him out with his finances. Ms. Hillebrand has been quite helpful in making the process a smooth transition. Many kudos to her for the advice and prompt service to make this happen. Thank you.”
“Shaylan Arash is the ultimate banker, and each time I am there, she is handling deposits, withdrawals, training new bankers, cashier checks, and working with the printer for various forms. But, the best part is she knows and actually cares about her customers. I look for her to be an area manager someday if that is what she wants.”
“The customer service was top notch!! Ana Avila & Sam Menard helped me open up a non-interest business checking out. They were both thorough and went out of their way to make sure I got what I needed.”
“Guaranty Bank & Trust - Big thanks to Brayden & Malia!These guys are rockstars! Being a small business can be a rollercoaster, but Guaranty Bank & Trust, especially Braden and Malia, have been there for us the whole way. They get small businesses and don't just see us as a number. Their help has been a game-changer in our growth. Wouldn't be here without them!”
“I came into the bank the other day to open an account and Trelon Sheffield assisted me with all my needs. This young man was very professional and well spoken. It was a pleasure to met you and you sir are going places.”
9AM - 6PM
400 W Oak St, Denton
Banks
“Friendly efficient staff that communicated often and helped us make informed choices. Easiest process from start to finish we've ever experienced!! Highly recommend.”
“I had the pleasure of meeting with Celeste today and let me sey, her customer service is A+. Helps me right away and got my account on track for what I needed. Couldn’t be happier, and I’m glad I still bank with them.”
9AM - 1PM 2 - 5PM
2760 Justin Rd, Highland Village
Banks
“I have banked here for nearly 10 years, and Justin, the manager, always goes above and beyond. I don't live in the area anymore, but have been reluctant to change due to the level of service.Great place with great people.”
“I have used Point Bank of Little Elm for seven years, however used Point Bank of Lewisville for about eight years while employed at Lewisville Family Medical Associates. I have always been treated with great respect as a banking customer. I honestly have never had a single problem with this bank. Experience with all sorts of notary from real estate to very important medical documents. You could never ask for a more compassionate branch manager. Everything that I took to her to be completed was done with with joy. Our business relationship is built upon loyalty and respect. The entire banking staff is wonderful. I look forward to maintaining a banking relationship for years come, Douglas, T (7/23)”
9AM - 5PM
1013 W University Dr, Denton
Banks
“I tell people all the time about the time someone from UMB called me during the COVID lockdown to check in and see how I was doing and if there was any way they could better support me as a customer during that time. I've never had that kind of care and attention paid to me by a bank before.”
“I had the privilege of interacting with Daniel Boles, the Assistant Branch Manager at Point Bank, during a challenging time when my elderly aunt’s account was compromised. Daniel exhibited remarkable patience and empathy. He listened attentively to our concerns, understanding the gravity of the situation. His calm demeanor reassured us during a stressful time. His actions demonstrated that he wasn’t just doing his job; he was looking out for us. Daniel embodies the essence of exceptional customer service. Point Bank is fortunate to have such a dedicated professional leading their team. Thank you, Daniel, for your outstanding care and commitment!”
9AM - 6PM
3548 Long Prairie Rd, Flower Mound
Banks
“I came by this location to get information on an account for my wife who was leaving another local bank. The parking lot was easy to access with plenty of parking up front as well as handicap parking spots. The drive thru was large enough for my truck to pass as well. When I walked into the building, it had the new building smell...LOL. The interior was new and clean in appearance. The structure had a clean flow to it's organization. I was immediately greeted by a teller who promptly took my name for a meeting with Jacklyn in the back office. She was very informative and I received a pamphlet for my wife. I would recommend a visit to the location to see for yourself.”
“Veronica extended her assistance and professionalism with me during one of my most difficult times. Her support and communication is beyond excellent. Thank you Veronica for going out your way to further assist me.”
“All team members here are friendly, fast and most importantly reliably good at their jobs. I come here
every day to do my deposits for the store I manage. Not once have I had an issue with them. Hope you take my honest review more seriously than the ones from angry customers that take their personal problems on the hard working crew.”
“I needed help with my savings account. The lady helped me set uo my online account info. She helped me install the app. So very helpfull. I couldnt do it. But she did it all for me. What a great lady. Yemi &glenda are awsome.”
“We moved here from Tennessee a couple of years ago looking for a bank with good service. I researched it and tried Wells, then Chase, then a Credit Union, it was a nightmare, and then I found PointBank in Flower Mound where we live. Why would anyone bank elsewhere?It's like going back to the 60's when there was such a thing as a personal bank. The atmosphere, people, products, attention - it's all wonderful. And Chantel at the Flower Mound branch has just been the best. Wish I could give you ten stars!!”
“I am very pleased with DATCU. The staff is very professional with a smile always. They will help you with anything within their policies. They are always very understanding, patience, and observing and provide all the information you need.”
“Brandt made our day today!! We were struggling with a security deposit check from our leasing office. We were very stressed but everyone at this branch reassured us and helped us out as much as they could. Wonderful customer service here!! Thank you Brandt!”
“Have had an absolutely positive experience opening up a few business accounts at this location with the help of Bj Duehr. He knows his stuff! Chase is obviously a big bank, but it’s nice to have the personal attention he offered.”
“Chris, the branch manager, literally just saved my family and I from homelessness. He helped us resolve a hold on my account that everyone else told us was unavoidable. Because of that, myself, my wife, and our two kids will be able to get caught up and will keep a roof over our heads. I can’t begin to express my appreciation and thanks. Chris, if you monitor these reviews, just know that I can’t thank you enough for your help and that you literally saved us.”
9AM - 6PM
2730 W University Dr, Denton
Banks
“Bobby is so awesome to work with, we met Bobby when we were refinancing our first home. We have since financed four homes with him and will not use another mortgage company as long as he is with First United.”
9AM - 5PM
5101 State Hwy 121 #300, The Colony
Banks
“I would just like to acknowledge Ms/Mrs. Antoine for her amazing awareness and customer service skills. I was unaware of my actions appearing suspicious. I was trying to be proactive with another task while getting assistance from her. So she was persistent with asking probing questions to make sure I was really the account owner. I honestly was offended until after I answered the questions correctly and she revealed to me what I was doing that was a red flag. I instantly was embarrassed but very grateful for her awareness because she treated my account as if I was a billionaire and that gave me much reassurance that I am banking with right people. We had a good laugh and of course I apologize but I just want to make it known publicly that Ms/Mrs. Antoine is doing a phenomenal job! P.S. I intentionally didn’t disclose my mistake just in case any scammers are reading the reviews too.”
“Customer Service was very helpful when my debit card was denied due to the amount - I was not aware of a pre-determined set limit for debit card transactions. She was very nice, professional and took the necessary action to assist me so the transaction could be completed.”
“Briel! Briel is the best! She helped me start my very first business account, and I didn't know anything! She educated me and helped guide me to the right decision. She is also the BEST at responding, you won't be left in the dark when you're with her!”
“Great bank helped us out of a jam, good customer service!
Tee was very professional and efficient on the set up knowing we was in a rush! 10 stars for this company!”