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“The service at UPS was excellent! Everyone was very polite and attentive, and the process was super quick. They handled everything efficiently and with professionalism. I highly recommend them!”
“Excellent customer service each time I went. They search for the carrier with the lowest prices and will even help you resize your box if it significantly impacts cost. I'd give 10 stars if I could: friendly, helpful, personable people and interesting items in the store. A gem of a find.”
“I use this particular UPS store on a regular basis. I’ve always thought the employees there were super helpful and nice. But my experience with Will monday is something I have to post about. I mailed my son’s passport to him monday and it was supposed to arrive to him Tuesday. He needed it to go on his honeymoon friday. I checked the next day and there had been no movement on the package. I called the UPS store and Will said “that’s not a good sign let’s do a claim on it so they can hopefully locate it asap”. Instead of him sending me on my way to fill it out Will filled it out for me and put in the notes please find asap as it’s needed friday for a honeymoon trip. He then followed up on the package on his end and called me to follow up as well. The package was found and got to my son Thursday evening. Just in time. I think Will went above and beyond and I also think if he hadn’t done what he did the package if found would not have been there by Thursday. So nice to have such a great UPS location so close and with such conscientious employees. Thanks Will! I can’t tell you how much I appreciate what you did!”
“I highly recommend this quaint little treasure. The clerk was very friendly and helpful. If you have any postal needs, definitely stop in. And if you are looking for Texas souvenirs, they have them.”
“I despise going to USPS to drop off packages… but this place? Amazing! Great atmosphere and they are just lovely people. I’ll definitely be returning and recommending to all my friends. Thanks again!”
“Excellent Pack & Mail service! My shipment was packed with great care and shipped quickly. The staff was knowledgeable and professional, and everything arrived safely and on time. Highly recommended!!!”
“I’m always satisfied with the service at the Four Points UPS Store. They do more than their share of free work for both Amazon and Spectrum. We now must overpay for mail and delivery — the pleasant demeanor of staff is a breath of fresh air!”
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“This is a high volume store from what I can tell and the staff works hard. I receive consistent great service here. There can be challenging days in busy season, but that's everywhere. Definitely one of the best UPS Stores out there!”