Internet Service Providers in League City, TX

“Jose was probably the greatest representative that has help me in all of the years that I've been with T-Mobile. I will ask for him the next time I need service.”

“The T-Mobile store located on Hwy 96 in League City, TX, offers a pleasant shopping experience. The showroom is spacious, and the staff is both friendly and knowledgeable, effectively addressing all inquiries and ensuring a smooth shopping experience.
**Exception** During rush hour traffic it is a B$%#^& to get in and out of.”

“Thank you for helping after my experience last night.

On April 17th I upgraded my husband's and my phone on the website for locker pickup at 6:23 and 6:28 respectively for locker pickup because by the time I left work and arrived at the location it would be just after they closed. I called at 7:21 to confirm the orders would be ready that evening, I spoke to a gentleman who rushed me off the phone telling me they would be ready.

At 7:26 pm and 7:41 I recieved the emails that my orders where ready for pickup. I arrived at the store just after 8pm excited to pick up my new phones. I was able to retrieve 1 order. While the other showed I had no order available for pickup.

There were still 3 employees in the store. I typed out a message on my phone because I just wanted them to check and make sure the lockers were completely closed on their side and was going to show it to them through the door. I did not expect them to come out and speak to me or even let me in the store as they were closed. I walked up to the door as they were standing right there and they locked the door and walked away telling me no.

I got in my car and proceeded to get on chat with verizon as it was after business hours for a call and wanted to make sure that I would be able to pick up my second order today April 18th. Mean while sitting in my car on chat the employees would not come out of the store until I drove away. Which I did not immediately do as I refuse to text and drive.

I was very disappointed in the lack of customer service. While I understand it was after business hours, they were still unwilling to help with a simple question and/or request. As someone in customer service/sales this was a very disappointing interaction. We shall see if it is rectified today.”

“I came in on Sunday February 23rd, Daniel was super helpful, helped me transfer over my old data to my new phone, He even helped me put my new case and screen protector on! 5 stars all the way! Definitely coming to him for any further needs for phones!”