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“So the employees don’t smile your way and kiss butt, who cares? I don’t. I just want a package shipped or a return done and they do that. They get slammed and have a lot of stuff going on, just go about your business. I seriously have no idea why people want their butts kissed just to mail something. They always get the job done and I’m pretty happy about that. Seriously, get over yourselves, they seem to be doing the best they can.
Sincerely,
Person that ships a lot.”
“Craig was very help with helping me send an order out accidentally gave him the wrong address off by one digit, but he was able to fix it and send me a new tracking number. Great customer service I will”
8:30AM - 7PM
2323 Clear Lake City Boulevard, Houston
Mailbox Centers
“Employee Kyle was such an amazing help from start to finish. He displayed superior packaging skills and had such awesome customer service. He knows how to take care of the customer! Thank you Kyle. Give that man a raise.”
“Very nice employees.. called once tracking number issued to ask for a slightly extended hold for pickup date since id be out of town and as promised, they held with a note stating the exact date I’d be back to pickup instead of returning to sender like the policy states.”
“Decided to try and did not disappoint. Beats waiting in the post office line. Had some special gifts sent to my grandma! No issues at all. Customer service was wonderful. Will be back!”
“Had to send something back to Amazon got to the store a few minutes after 12:00 Sunday 7/12/26 (store opens at 12:00) there was s line of approx 8-9 before me - Shellbie the young lady working that day welcomed everyone in took care of everyone's needs even helping a few that didn't have their info correct and maintained a pleasant attitude!!! Awesome job Shellbie!! I tried to reach out to the manager but was not successful that's why you are reading this post!!”
“Not too pleased with the added security boxes that made it even smaller inside, but the self help desk speeds you through the line that crowds the smaller space now. Good friendly staff though.”
“Love this place! One stop shop for all your postal needs and more. The owner was so nice and helpful even though I arrived 2 mins before they closed. $10 to get something notarized here”
“Very competent and efficient associate. Professional and knowledge, well groomed and polite. I.will come here at this location again because of her and the male associate. They seem to appreciate their jobs.”
8:30AM - 7PM
133 North Friendswood Drive, Friendswood
Mailbox Centers
“I’ve used this store dozens of times for Amazon returns, package drop off, and purchasing shipping and other services. I can honestly say my average experience has been very good. Especially considering how slammed they often are.”
“Yesterday I had the kindest and professional young lady help me. She politely explained my predicament and went above and beyond to help Me with the most advantageous outcome. Appreciate the great location of such a valuable service, and the staff at times purposely making a I'm sure a humdrum position be positive in experience for the everyday customer! Thank you young lady.”
“I had to return a very inconveniently large package to Amazon, and the staff at this UPS store were so helpful, literally just took over and handled it for me. I didn’t catch their names, but the man and woman working on the morning of 8/4/26 were so helpful and sweet, the man even helped me carry the package from my car.”
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“They are all very helpful, and professional even when the line never ends. When crowded they take care of everyone quickly. They work as a team. Happy they are there.”