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“Austin Telco Federal Credit Union is a valued and trusted financial partner in the Leander community. Their team is knowledgeable, approachable, and genuinely focused on helping individuals and businesses succeed financially. From personal banking to business services, they provide practical solutions with a strong local commitment.
We appreciate Austin Telco’s ongoing support of local initiatives and their active involvement in the Chamber and community. If you’re looking for a financial institution that combines expertise with personal service, Austin Telco is an excellent choice.”
“Rochelle and Sam at Texell were incredibly helpful with attesting my Power of Attorney documents. They were professional, patient, and made a complex process quick and stress‑free. I really appreciate their thoroughness and highly recommend this branch for important legal and financial paperwork.”
“Have loved my experience here since becoming a member years ago but today I walked in and was greeted by one of the employees, Kirsten! She not only helped me at the counter and made sure I was filling out the deposit slip correctly but also was very well knowledged about their new Credit Cards! This young lady has truly made my personal experience here at this credit union feel more welcomed and will continue to utilize a CU over and big Banks! Ask for her the next time you go to the Cedar Park location!”
8:30AM - 6PM
15800 Ranch Rd 620 N, Austin
Credit Unions
“Lauren was a great help! She was on top of everything and did it in a very fast manner. She got approval for management and they did everything to help facilitate and take care of the current members. I really appreciate all their help and would definitely recommend them for your credit union! Thanks so much”
“Seldom more than a short wait. Friendly / courteous staff and efficient service. Their rates are also competitive. Many services that banks charge for are available at no charge.”
“Everything is easier there. If you do your part they will help you with whatever you need. I do like seeing a real person when I have to go inside, I don't want to deal with robots!”
9AM - 5PM
13860 US-183, Austin
Credit Unions
“Subject: Thank You for Outstanding Support
Sometimes in life, when we are forced to face challenges we never wanted, we are fortunate to meet someone who truly understands and is willing to help. Today, in my communication with Adrian Lujan from the Collections Department, I experienced exactly this.
As English is my second language, explaining and resolving my current financial hardship is not always easy. However, Adrian showed great patience, empathy, and professionalism while guiding me through the process. For this, I am truly grateful.
As the son of a former banker, I recognize how rare it is to find someone in this field who knows how to support people with kindness and solution-oriented guidance. UFCU is fortunate to have such a representative who reflects your organization’s values at the highest level.
Thank you, Adrian — with all my heart, thank you.
Sincerely,
Fikret Ture”
“Excellent Service and Best Credit Union RBFCU. The kind of satisfaction they provide and they value and give importance of our queries effectively. They are passionate and provides the right guidance. They are doing their best service to the customers. We had talk with Mr. Russel today and it is great experience. Appreciate Russel and team. This is second good experience and first time with Mr. Will for opening account. I believe, all members in this Parmer line branch are really supportive. We recommend RBFCU for all!”
“Overall I’ve had a positive experience with his bank of it banking with him for several years my wife and son have an account with them too, they’re not 100% perfect but compared to Bank of America, Chase, Wells Fargo etc. It’s a much better experience. Credit unions are non profit so that’s plus for me as well.”
“To Whom It May Concern:
Bri H helped me today. (October 3rd, 2025). As usual, She was Amazing, Attentive to my needs and very pleasant to talk to. When ever I visit the branch, I fee like family. My experience has ALWAYS been fun, friendly, easy going, along with, very productive and professional. Thank you time and time again for excellent customer service and all that you do for Us!!
Best Regards,
Shorouk Nuylan”
“I started with A+ FCU decades ago when it was a Teacher's FCU. They've always done a great job for me and my family. Luis recently spent quite some time with me to ensure my beneficiaries are properly specified.”
“My experience with the RBFCU staff and customer service has been nothing less than excellent. Krista does a fantastic job hiring the best folks. I am always greeted with a smile and most know me by name. In the past I only used the drive thru for deposits and withdrawals. I now go inside because it feels good and inviting.
I highly recommend RBFCU to anyone searching for great products and services.”
9AM - 5PM
1230 E New Hope Dr, Cedar Park
Credit Unions
“Cici (spelling) did super awesome with our multiple transactions across multiple accounts. She served all our needs well and we really enjoyed having the in person banking experience. If you can believe it. We left feeling confident about our needs being handled and followed up on.”
“I have done my banking with Austin Telco for almost twenty years and the staff has always been the most helpful and kind group of people I have worked with in the financial field. I am grateful to have had such an experience.”
“Top-notch service! The greeter and teller were incredibly nice and made the visit a breeze. There’s a younger man there who is very focused on keeping a serious, 'tough' persona—it was actually quite entertaining! Once he settles in and relaxes a bit, I'm sure he'll be a even a greater addition to an already stellar team.”
“What a wonderful experience! Brittany was lovely and made setting up our son’s accounts before heading to college completely seamless. The branch manager was so friendly and we feel so supported using UHCU!”
“I am in the process of relocating from Indiana down to Austin, Texas. I also refinanced my car with rbfcu recently and they gave me a better interest rate than what I had it financed with up in Indiana. I am also in the process of transferring all of my financial from Chase to rbfcu, for instance, my checking account /debit card, I am getting rid of my 29% interest rate Visa that Chase offers me and going to go with RBFCUs MasterCard which they offer at a better rate and I am also opening a savings account with RBFCU. They are a wonderful company and very nice people work at this branch that is by my house off of lake oak Creek Drive here in Austin and it's right around the corner from my new apartment. They've welcomed me and helped me immensely. I highly recommend them to anyone that needs to switch from their banking facility that they're at now to a better one sincerely, Joseph E. Hall”
“I recently financed a used auto loan with Austin Telco. Michael Olivares was the loan agent that I worked with and he made this experience so flawless and easy. Not only was the process easy but I have an amazing interest rate. I highly recommend Austin Telco and will definitely send all of my friends and family Michael's way.”
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“A+ is the best bank you could go to they take care of ALL your issues and Melanie helped this old lady to calm down and took all my problems away. Great bank, great staff”