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“Greatest T-Mobile store thus far hands down!! Been with T-mobile for 9 years. All other stores should come here to get trained!! Excellent customer service, attention to detail, fixed and troubleshooted my damaged cell with insurance and came with alternate plans/solutions so quick!! Got 2 Samsung tablets for free; just paying $30 monthly for internet SIM card for both tablets.”
10AM - 7PM
12140 O'Connor Rd, San Antonio
Mobile Phones
“Great place to get your phone fixed. I thought mine was destroyed and Darren came to the rescue and was able to get my screen replaced and fix a projector issue and now my phones working like new. Thanks darren!!!”
“Ali was very professional ! I went in with a damaged phone completely stressed out and INSTANTLY I felt like I had come to the right place. Everything went so smoothly and the cost to repair my phone was so much lower than I had thought it would be. I recommend everyone come to this shop. Thanks again Ali ! #hearts”
“Jeremy is very knowledgeable, friendly, and helpful. Jeremy gave solid recommendations and suggestions. Jeremy resolved situations quickly and efficiently. With one customer Jeremy acknowledged he forgot to simply upload a change and he quickly fixed the problem and owned the accountability with no direct cost to the customer.”
“I wanted to give a five star to Mr. Jonathan who was more than helpful in getting me setup with a new phone, he found and told me about an awesome deal that was available for me and was able to troubleshoot and fix my issue.
He was beyond patient with me which took over 1 to fix my problems and update everything on my new phone.”
“Found a Verizon store very close to Longs Creek. The manager, Devon, assisted us and did an excellent job. Very nice, helpful and knowledgeable.
The local neighborhoods should be using this store. The staff is always awesome and there is almost never a wait to have someone assist you.
If I was the owner I would put fliers in the mail, on apartment complex cork board and at nearby restaurants. Nice, clean, convenient location just down the street. A new phone is less that 30 minutes is a record.”
“Maria was awesome! She fought to get our phones set up when the company was just trying to pawn us off to a corporate store. She definitely went above and beyond for us”
“Your phone breaking and needing a replacement immediately is a pretty stressful situation. I started at T-Mobile (my provider at the time), and after a frustrating experience there, I walked across the parking lot to this AT&T store to see if they could help. Paul was my salesperson, and he was incredibly patient and helpful. What should have been a straightforward process ended up taking much longer than usual (completely my fault), including calls to all three credit bureaus and T-Mobile. Paul never rushed me, never showed frustration, and stayed friendly and kind throughout, when most people probably wouldn’t have.
The other salesperson who was working that evening was also very friendly and supportive, even though I unfortunately didn’t catch his name. Together, they made a stressful situation feel manageable. My phone trade-in went smoothly on their end, and I really appreciated the professionalism and patience from both of them.
This review is specifically for this store and the people who work here, not a general review of AT&T as a provider. If you’re dealing with a phone emergency and need help from real, decent humans, this location is a good place to go.”
“Hello, this is Patty dur.D.ER.I'm at the Broadway store in San Antonio, Texas and had the great good luck of meeting.Steve steve took care of every concern.I had every issue was pleasant.Smile put up with my not understanding everything.And if I could give him 10 stars or more.I would certainly tell you that he's outstanding”
“Was the fastest I have ever got a new phone line! I had 3 kids with me & Meagan and Stephanie were AMAZING! Not only did they help me with my kids they worked super hard and fast so I was in and out of there with the quickest I can not thank them enough! They are definitely my go to’s from now on.”
“Great staff. Came in to transfer my service from another carrier and they gave me a really good deal with two new Motorola phones and a great service plan. Drove all the way from the other side of town and they took care of me. They will take care of you too with whatever you need.”
“Dustin was the best! He made it extremely painless and was very professional. He was patient with our group of 5 upgrading all of our phones. Best service we’ve ever had at an AT&T.”
“There was one lady working the store and had multiple customers. She was juggling all of us so efficiently. Kudos to her for doing what she could with the limited help.”
“Natalie is the only one that is knowledgeable. And she is also responsible and outstanding customer service. I wait untill she works or I won't even go . I will go to another boost moblie.”
“I had a great experience with Trent at this store yesterday. I haven’t upgraded to a new phone in years and didn’t have a back up for all my information. As a Verizon customer, I stopped by with my new phone to see if anything can be done. Trent helped me to set everything up quickly and did a complete transfer. He was friendly, answered all my questions, and took care of what I wanted. Thank you and appreciate the great customer service!”
“I was tired of getting screwed by Verizon and wanted to change. David and Brandon were able to switch us over easily. They were very friendly and helpful. I’m happy with the service and time it took to get it done. I’d recommend coming to this store to get what you need done. Thanks guys for your help!”
“Enrique was professional, kind and knowledgeable of service's and products at&t offers. He answered all of our questions and got us setup with our new upgrades. If you visit the at&t store on the corner of cibolo valley and fm1103, talk to Enrinque! He's a great customer service associate. Thank you”
“Larry our rep was a great help, patient with my 84 yo mother and disabled sister in setting up their phone. I sincerely appreciated his attention to detail, kind approach, and helpful support. One of the best AT&T in-store experiences thanks to Larry at the Quarry in San Antonio. Thank you Larry!”
“We changed from U-Verse to Directv and needed help- a LOT of help!! Kayomi went above and beyond to make this work for us!! We’re so grateful that she was the tech that we were able to work with!!! And appreciate the manager of the Loop 1604 store for allowing her to spend so much time helping us - much appreciated and everything is working great!”
“Joe is the personable, friendliest, knowledgeable, not to mention professional of all managers. He is truly a problem solver. He always greets you by name when u first walk in. He smiles so you feel welcome. He makes smarts suggestions. That is why I keep coming back to this particular location. I fully trust this person. Today, I brought my brother so he could meet Joe. We are extremely impressed with this guy! He is a very valuable asset to Metro! He is a Rockstar!!! Thanks for everything, Joe.”
“This has been my favorite Boost location ever. The guys there helped me out were so nice and thorough about helping find a new phone for myself. Mo was incredibly helpful and explained the process well. 5/5 on customer service and efficiency :)”
“Jess was amazing. Working on his day off, not feeling too great and still able to help with great customer service. Will definitely be back to this location for him.”
“Good deeds shouldn't go unnoticed. Thank you, Laura & Raheem for your excellent service. You both were awesome and very professional and knowledgeable sales clerk & supervisor who knew their craft and did an outstanding job with the purchase of my new phone. "It is people like you that make San Antonio a great place to live with the GREAT service you give." I will recommend your store to family and friends. KUDOS for a job well done!”
“Brenda at the Metro PCS store located at 2935 Thousand Oaks Dr was absolutely Exceptional! She gave the very best attention and helped me through a difficult situation with my phone. In fact it took about an hour but she was very patient through each step of the way and solved my problem with the Best Customer Service I have ever experienced! I will be back to do more business with her as she was Amazing!!!! Thank you so much Brenda!!”
“Andrew is an awesome AT&T specialist who is very knowledgeable and possesses excellent communication skills. He assisted us in purchasing 2 new Apple iPhone 16 pros. He advised us what accessories were available like cases and screen protectors. He transferred all our information from our old iPhones to our new ones in a short period of time. If you want an unforgettable experience purchasing a new phone ask for Andrew at this AT&T store, he will take great care of you !!!”
10AM - 8PM
2143 E Houston St, San Antonio
Mobile Phones
“XOCHILT WAS AMAZING VERY QUICK AND PROFESSIONAL ANWSERED ALL MY QUESTIONS EVEN HELPED ME SET UP MY NEW PHONE. WHAT A GREAT EMPLOYEE WILL DEFINITELY BE COMING BACK FOR FUTURE BUISNESS.”
“Sam went above and beyond to help my family out. He made sure I knew about all the available promotions and did everything he could to make sure we left happy and satisfied. I would always go to the location in Schertz and they were never really helpful. I will now go to this location as long as Sam is there!!”
“had a great experience in this branch specifically. Especially the guy named Saad Ali working there is a great and honest guy. helped me with my problem and took care of it like it was his. A huge props to this guy. His nice and polite way of dealing with every customer has made this my go to shop for my every problem so once again thanks Saad Ali”
“Imani & Alexis are amazing at their job , even having been newer Alexis was a pro! Kind smiles , no judgement at all & all the questions that I have were answered for me. They definitely deserve a raise for the work they do at this store”
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“Showed up yesterday after I had enough with AT&T. I was helped by a knowledgeable guy name nick! Great guy, great service, and great price! Nick was out standing and explained all my options and helped us pick the plan that suited us best. Thanks nick! Thanks spectrum!”