“If I could give Vez 10 stars, I absolutely would! She has gone above and beyond to make sure my account and storage unit are running smoothly. She is always helpful, professional, and truly cares about her customers. Her customer service is exceptional, and she’s so personable and easy to work with. Thank you again, Vez, for all your help”
“Samantha was very helpful and friendly when I went today to ask about renting a unit, even on a cold Saturday. She answered all of my questions and gave me all necessary information up front and then helped troubleshoot an issue I had. Thank you, Samantha!”
“This Manager Paul is Absolutely amazing! I would highly recommend public storage to anyone looking for a unit ! Property is always very clean and haven’t had any problems! Amazing place I have no complaints at all ! Love the customer service!”
“Management were professional and courteous. Great and secure storage, never had any problems. Had my stuff in there for years. I will go back in the future if in need. Thanks”
“Swift Moving was simply exceptional in the pre-move planning and, especially, with the actual packing, loading, unloading and assembly of our household goods. Vinny, Carlos, and the 3rd moving expert in the crew clearly have the knowledge of how to do all of the functions needed for a very successful, customer-satisfied move. We would not hesitate to use Swift Moving (and the crew assigned to our move) in the future.”
“You want to experience the best customer service, cleanest property and perfect location, then this Public Storage is the one you’re searching for. The stars aligned today and we were fortunate to meet Adriana. She assisted us with every single detail we needed to know and took us on a tour to find just the perfect unit. Her attitude and general concern for us was outstanding. We hands down selected this property because of her excellent customer care! I highly recommend this property for anyone interested and looking for a safe place to secure your goods. A+++ (Oh and I wasn’t paid to share this, I’m generally so impressed!) ??❤️”
“Dominic was awesome! He was super helpful and made everything really easy. He took the time to explain everything and made sure I got the right unit for what I needed.”
“Clean units with minimal staff interaction needed. Gate hours 6:00am to 10:00pm.
They include a mandatory $20 lock purchase when you sign up online and claim that it can be refunded. I tried and the staff didn't even know how to issue a refund; they only know how to credit future rent. If you're going to be in the unit for less than one month, plan on it costing you an extra $20.
Edit: It took a couple of days, but they got me the refund! Five stars!”
“I've been using Extra Space Storage on San Pedro since 2022, and they have kept my belongings safe and secure. The customer service has been very good, and John in particular has been very helpful!”
“Amber is an asset to this business. She is the most helpful and patient when it comes to resolving any of my issues. It is because of her I choose to do business here.”
“This was the best experience with storage places ever. Josh was so helpful and understanding of my storage needs. Thank you so much, Josh. Ask for Josh, he'll take care of you!!”
“Amazing! Truly couldn't have asked for a better experience, and I would recommend this to anyone. Not only was the facility clean, safe, and well secured, but also the staff were incredibly helpful and personable. Gloria in particular went above and beyond in making sure I had everything I needed and accommodating my needs. Very grateful!”
8AM - 12PM
17275 Green Mountain Rd, San Antonio
Self Storage
“I worked with Roger and his team about a week ago and they were all phenomenal! All my items were treated with care. They took the time to wrap and pack everything well so it was not damaged in transit. Delivery was equally as smooth and Roger and his team are honest and transparent. If you're looking for honest and efficient people to work with, definitely give them a call.”
“I want to take a moment to recognize Jacob for the outstanding service he provides. From the very first interaction, it was clear that Jacob truly cares about his customers and goes well beyond what is expected to make sure everything runs smoothly.
Jacob is knowledgeable, attentive, and always willing to go the extra mile to help. He doesn’t just answer questions — he takes the time to explain, follow up, and ensure that everything is handled the right way. That kind of dedication makes a world of difference.
It’s rare to find someone as dependable and genuine as Jacob. He treats customers with respect and patience, and he consistently delivers a level of service that far exceeds expectations. I always know I’m in good hands when he’s involved.
Jacob has turned what could have been a stressful process into a seamless and even enjoyable experience. He is truly an asset to your team, and I hope you know how much of a positive impact he has on your customers.”
“Very friendly. The process was smooth and Shirley was great! So thankful for all her help. I’ve been using the service for a few months and everything has been wonderful . Thanks Colossal ?”
“Hannah deserves a raise!!! This company is terrible but I can’t say enough great things about Hannah. She is friendly, helpful and kind in her dealings with customers. I have rented here for over 5 years. The new owners have taken away the use of power outlets and the dumpster. Rent increases of $80.00 every 3-4 months. Ridiculous in this economy!”
8AM - 5PM
18913 I-35, Schertz
Self Storage
“I was looking for a storage for my big move with my new wife and went to Lockaway Storage and talked to Alan and was very helpful and informative and got us getting ready to get a unit! Loved my good customer service ??”
“Ronnie was very helpful in showing me several options for my rental needs. He was able to suggest an option that was most suited for my requirements that allowed me to sign immediately for the unit. He is very professional and friendly, which is a great combination!”
“Well, Paul is so efficient and friendly and talk about knowledgeable!!! Paul is most definetly an asset to your company!! Pleasant and friendly!! I will recommend Public Storage to everyone due to Paul!! GOOD JOB, PAUL!”
Open 24 hours
20935 U.S. Hwy 281 N Ste 135, San Antonio
Self Storage
“George, Devin, & Olajuwon were amazing. Helped us out in every way that they could and went above and beyond to make sure everything was in its rightful place and handled with care. Would recommend this crew for all your moving needs in the future! Request them!!”
“If you need a professional moving company please consider 3 men movers. They took the best care of me, and were careful of all my possessions. Honestly you can't go wrong with them!”
9AM - 5:30PM
12211 I-35, San Antonio
Self Storage
“John at the IH35 and Judson Rd location needs a RAISE!!! He was so patient,kind and helpful to me during a very stressful situation and I appreciate him so much for everything he did. You are lucky to have him on your staff.”
“Friendly, Helpful and Professional Service! Our association needed a small storage unit to store miscellaneous items and Lockaway provided all the solutions we were looking for. The facility is clean, well kept, and secure.
We worked with Carla and her commitment to customer service is second to none. She listened to our needs and concerns and provided a storage solution which met our budget. There was an initial billing error regarding insurance fees, however that matter was quickly resolved.
Based on our experience, we recommend LockAway to any individual, organization or business looking for a short or long term storage solution in the Cibolo, Garden Ridge, Schertz area.
Thank you Carla for your exceptional service, friendly attitude, and commitment to customer satisfaction.”
“Corina was amazing - she has a great personality is very helpful and always on site and always working hard when I see her!!! She’s awesome asset to the company!!”
“I had a great experience renting a storage unit at Store Space Self Storage off Commerce. Julie and Melanie were incredibly helpful, friendly, and made the process quick and easy. The facility is clean, secure, and well-maintained. I highly recommend this location for your storage needs—thanks, Julie and Melanie!”
“We're moving soon, stopped by this location to pick up some boxes and packing materials. Taylor was extremely helpful. He also showed me some units, not quite ready to rent but we'll definitely store at Public Storage in the future if we need to!”
“Naya is very kind, helpful. I appreciate the extended open hours of this location, and the layout is really good for multiple people on property at once vs other facilities. They do have self-serve kiosk for rent payments & all packing supplies there, for those in need.”
“I called about a unit I need to rent soon and price, Tricia there was very helpful and I appreciate the great information I need, will be getting a unit soon. She was so very nice to talk to. Thank you for having good people like her.”
“Excellent customer service. Size and availability of storage was perfect and exactly what I needed. At great price. Very clean units and facilities. Temperature controlled which is a huge plus with this summer weather. Thank You Extra Space Storage!!”
“The staff here are such amazing people!!! They made my visit here just amazing!! The place is clean and they set up cameras for extra security!! The staff are very friendly and very nice towards me!! Just an overall great experience!! The prices are really good and not over priced! :)”