Hampton Inn Lubbock offers a quiet and comfortable stay with friendly and helpful staff. Guests appreciate the good location and the overall value of the hotel. The staff, including front desk personnel and breakfast service, are often praised for their kindness and effort, making the stay enjoyable. The hotel features amenities like Texas-shaped waffles that children love, contributing to a family-friendly atmosphere. However, there are some areas needing improvement. The rooms show signs of wear, with carpets in need of cleaning and fixtures that are rusty or outdated. Some guests noticed a high humidity problem in the rooms, possibly related to moisture from an indoor pool, which affects comfort. The bathrooms have uncomfortable fixtures, such as low, plastic toilet seats that are partially broken or stick. Additionally, cleanliness issues were mentioned, including hair in the bathtub and unclean coffee makers. Security concerns were raised when a guest found their door propped open late at night, exposing luggage and belongings, which was unsettling. Despite these issues, many guests found the rooms to be clean and well-kept overall, with convenient access to nearby restaurants and parks. The building’s wear and tear, along with outdated electronics like an old TV, slightly detract from the experience. Still, the hotel’s atmosphere remains peaceful, and with some upgrades—such as carpet cleaning, fixture updates, and humidity control—it could meet higher Hilton standards. Overall, Hampton Inn Lubbock provides a good stay with friendly service, and with minor improvements, it could be an excellent choice for travelers.
We stayed here for a weekend for a wedding, good value and good location. All the staff and Mike at the front desk were very friendly.
May 2024
The room was okay, the coffee maker hadn't been cleaned.The hotel blocks MSNBC from the channel lineup. I'm sure it's for our own good.Zachary at the front desk is very helpful.
April 2024
Rooms are clean, well kept, and the hotel staff is friendly. The building is a little tucked away but not too difficult to find.Rooms: Rooms are very niceFood & drinks: Eateries are within walking distance