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“Greater Texas credit Union has always been good to me. I have Financed a work truck, my Daly driver Toyota, and two motorcycles through the credit union.
I have also had a couple of loans for other things. Everyone is always nice and smiling and everyone seems to know my name. I appreciate that.”
“I've been with this credit union since 2016. Today, Jose helped me fix an issue I was struggling with. He patiently answered questions and I changed my mind about going to a different entity.”
“I have always had such a good experience with Public Employees Credit Union/Walnut Creek branch. It was my first bank.
They are always VERY nice and helpful. Latest employee who helped me was Tessa. She went above and beyond to help me. Amazing bank employee. You won't be disappointed.”
“The attention is really good. Whitney is the best. I need somebody who speak in Spanish and the have a excellent bilingual resources. They deserve a nice increase salary or bonus for the services ☺️ and nice vacation’s too ?”
“I've had a great experience with TruWest! Alicia has been especially helpful—always professional, friendly, and patient. She takes the time to answer questions and ensure everything is handled smoothly. Excellent customer service and a pleasure to work with everyone on their team! Highly recommend!”
“Outstanding customer service! I can't say enough great accolades about this credit union and Employee Teller Zack. I had a complicated issue that took more than an hour. He went over and beyond to help resolve the issue promptly with knowledge, great patience and a beautiful smile throughout entire transaction. He persevered until all resolved efficiently never just told me anything just to rush me out unlike other credit unions. Austin finished it off closing out my personal loan in full. For my first unsecured loan ever with little credit Amplify lending was quite generous awarded me more than asked for. Amplify is now my family credit union. Keep up the awesome work!!!”
“Farmers Insurance Group Federal Credit Union is just Super Fantastic. Everyone is always so helpful with whatever a member needs. The online banking is so convenient and I really enjoy the benefits of splitting my direct deposit so I can save for the unexpected. It is everything one needs for their banking. I have been a member for 35 years and absolutely get the best service here.”
11:30AM - 5PM
19201 Colorado Sand Dr, Pflugerville
Credit Unions
“I always feel welcomed when I go the A+ Credit Union in my neighborhood.Been with them more than twenty years or so. I receive great service and welcomed along with saying my name before going to a teller.Been with this bank over twenty years or so.”
9AM - 5PM
1201 W Braker Ln, Austin
Credit Unions
“I wanted to start off by thanking Liz! She helped me make my velocity banking experience today very clear & easy, she’s was very polite & made the banking atmosphere very comfortable for me to handle my banking needs! I’ve been coming to this velocity branch for 1+ years & it’s always a very good experience with always getting provided the best customer service I need! Thank you Liz & velocity banking team! 10/10”
9AM - 5PM
1500 W Parmer Ln, Austin
Credit Unions
“ERYK was absolutely phenomenal. I was having troubles with my account and he gave me such great customer service. Y’all should give him a raise two times because his service is excellent. He upholds the standard for UFCU and you all practices so thankful so grateful for him.”
“The staff at this Bank is very helpful.
The lines both inside the Building and Drive Thru usually move very quickly.
Wished your % percentage S was more like the online Banks for savings certificates etc nevertheless good ? Bank.”
9AM - 5:30PM
900 FM 685, Pflugerville
Credit Unions
“This is a saving institution run by such marvelous pleasant knowledge women. My friend's credit union that I have visited a number of times and always leave impressed by them. Beautiful cards sold also that benefit our Pflugerville K9 unit! Since this first 5 star review I too have joined GEFCU! It was wonderful when the PfPD K9 Unit, fellow officers and Chief Robledo were presented with the nice donation raised by the members buying those beautiful cards.”
“Made my car buying experience so easy! Reached out for a pre approval and they followed up right away, provided clear and easy instructions, and were helpful in getting my account open. Staff is friendly and service is fast. Even my car salesman recommended Austin Telco!”
“NOT AN ACCOUNT HOLDER, BUT... I just want to commend Austin-Telco for going above and beyond for me. My father passed away in February and unfortunately had no one listed as a beneficiary on his account. Starting from the morning of his passing all the way up until today, the staff went above and beyond the norm in terms of customer service. From offering guidance to what was needed for the process of retrieval of his funds, to working with me on legalities, time and time again I was greeted with great attitudes and willingness to help navigate through a difficult situation. The staff at this location worked together today to help make everything work out for the best, and I cannot thank the ladies enough for their patience. What a great staff! Credit Unions have the absolute BEST customer service, hands down.”
“Ms. Savannah she was an amazing individual that was so helpful she answered all of my questions. I look forward to banking with TruWest for many years. Savannah is an accomplished MSR.”
“I wrote a pretty scathing review last week of the Aplus Federal Credit Union that I bank with. Since then, and I don't think as a result of, they really stepped up to the plate and went out of their way to make everything right. The staff, including the vice president of the bank made sure that they came up with a viable alternative and solution to my problem of being able to get my money where it needed to be. This was definitely excellent customer service in action. I have never seen better. I am filled with gratitude that they were finally able to help me.”
“I came to the bank for the first time today. I opened some bank accounts with the help of Stephanie. She was so very informative and helpful. This bank is very clean and organized. All of the employees were very kind. They're banking. Options are fabulous. Everything earns interest and there are no account fees unless someone goes overdrawn. I highly recommend this credit union.”
“I've been with this credit union 25 years. They've always treated me well at this branch. They've alerted me of fraud 4 times and when it wasn't fraud they have 24 hour service to correct it.”
“Yes, this is the only and nearest NFCU located in this Austin area. Yes, it does get busy and gets slow but it’s worth it. I love the workers here because at the end of the day they care for the customers and they get the job done. So, for the people complaining and leaving bad reviews for this location, go to another location if it makes u feel better ??♀️ ?. at the end of the day, it’s either you be grateful and wait in line or drive hours away to another location?.”
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“I got lucky because I was seen by Melanie Pulido who took care of our loan application. She was super patient with my husband and myself. And I really appreciate her help. I’d give her 10 stars if I could.
Mrs. John Carlin”