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“I recently sought service for a personal loan at the Schertz branch of Security Service Federal Credit Union. I was assisted by Jo Mendez -Tsosie who had also assisted me previously with a home loan. Both times she was knowledgeable, courteous, and thorough in addressing all of my questions and explaining the details of the loans. She accommodated my needs perfectly and made the process most enjoyable with delightful conversation and efficiency. I highly recommend her services for the excellence in which she conducts herself as she attends to the needs of her Security Service patrons. I always have great experiences at this location, as the rest of the staff is also warm, friendly, and provides exceptional customer service.”
“As the owner of a small business I highly recommend businesses having an account with Woodforest National Bank.
The convenience of the hours, the quality of the products, and the professionalism and courtesy of the incredible staff are unbeatable.
This location in particular is led by a wonderful branch manager (Nancy) that is smart, compassionate, and amazing at what she does.
Can't recommend enough a business owner opening a business account here along with a line of credit. You'll be glad you did.”
“Probably the best banking experience in my 60 years of banking. I've been with them for >20 years. They are extremely customer focused and work hard to help you save money and budget effectively. Absolutely superior to any other bank I've used.”
“If you live in the New Braunfels community and are in need of food (or know anyone in need of food ). The New Braunfels Food Bank could help you in your time of emergency. It is quite busy and you do need to do some paperwork wich can be done on line. It is important to know that you must schedule a appointment before you go in. Just call and they can set you up. They are very nice and will help you with any information needed.”
“I was thinking that I will never make a profit out of it but now I’m convinced she’s a real Woman You have to give her a try. you will never regret it GOD will continue to bless you”
“Yamelet is amazing, I have never met her in person because I have never had an issue with Frost since I started banking with them. I know though on my birthday every year she’s calling me, what a fantastic team at Frost Bank. Cordell is fantastic too!”
“I have had a great experience with Moody Bank in New Braunfels! The entire staff is friendly, approachable, and always willing to help. Treana Wilkinson, the branch manager, is especially pleasant to speak with and ensures that everything runs smoothly. It’s refreshing to visit a bank where customer service is truly a priority. I highly recommend Moody Bank to anyone looking for a reliable and welcoming banking experience!”
“Customer service experience was great. Julie G went above and beyond to help me out and solved all the problems I had. She was very helpful and polite. This is my new favorite branch.”
“Have been a Broadway bank customer for over 30 years. love the personal touch. the fm 3009 location is probably the best, always helpful and fast. love the personal ! dont go to the giant banks that dont care,go to Broadway !!”
“Although this is a smaller branch with limited staff, the team is very friendly, attentive, and professional. They speak gently and respectfully with elderly customers, and they are patient and courteous when assisting international customers.
That said, the downside of being a small branch with fewer employees is that wait times can be longer during busy hours, especially when handling more complex requests.
The branch is also nicely decorated, reflecting the history of the Cibolo area while still maintaining the recognizable Wells Fargo style and branding.”
“Great small town bank feel with all the modern banking technology I desire. I recently switched over my accounts from Wells Fargo to FCB. It is a nice change to see the same faces every time I walk in the bank. Plus they all remember my name! Also, on the business side, when I need a unique loan they make it very easy. The big banks have too much red tape for me. I am here to stay.”
“When I walked into the bank, I was immediately greeted with a warm and friendly smile by Patty. From the very beginning, she made me feel welcomed, valued, and truly appreciated as a customer. Her kindness and professionalism stood out in such a special way that she made me feel more like family than just another person walking through the door.
Patty took her time assisting me and never made me feel rushed. She was patient, respectful, and genuinely caring throughout the entire experience. It’s rare to come across someone who treats people with such sincerity and compassion, and I truly enjoyed every moment of our interaction.
I would like to sincerely thank Patty for her outstanding customer service and also thank your institution for having someone so wonderful representing your location. I will highly recommend her to anyone looking for excellent service and a welcoming experience.
Thank you again for such a memorable visit.”
“I had a really good experience recently with a teller inside. She was so friendly and patient as my family had several things to cash and deposit. It took a while and she was never rude and very thorough with the transactions. I never got her name but the receipt says Teller 609.”
8AM - 5:30PM
1349 Hwy 46 W, New Braunfels
Banks
“I just wanted to say this is one the best bank in Texas !!! From the Teller to the Mortgage department agents this people are professional when it comes to banking!!”
“Vanessa at the PNC New Braunfels branch is FANTASTIC. She has the answers to my questions before I even ask. So welcoming and kind. Always friendly and fast service at this branch.”
9AM - 5PM
4980 FM3009, Schertz
Banks
“I was really upset and distressed over an issue on my account. After the csr failed to resolve my issue, I went into the bank and spoke with one of tellers. She went out of her way along with a manager, to ensure their was no suspicious issues on my account and they created a new acct for me. I value the service I received and will never forget it.”
“This is the best bank and best employees I have ever had the pleasure to do business with. Upon entry you are greeted and directed to where you need to go. I don’t care what your business might be they are there to help with a smile. Best bank branch in the country. Walnut Avenue branch, new Braunfels tx”
10AM - 4PM
17460 I-35 N STE 300, Schertz
Banks
“I was welcomed in and the teller was super kind. Everyone was friendly and kept me updated. Jeremiah was extremely helpful, caring and sociable. I had a wonderful experience and am happy I chose Bank of America!”
9AM - 5PM
6026 FM3009, Schertz
Banks
“Giovanni is super informative and hands on helpful with any questions about my account. My daughter just opened her first account and walked her through the Chase ap and gave her great advice.. Thank you Giovanni!!”
9AM - 5PM
1695 TX-46, New Braunfels
Banks
“A HUGE thank you to Jordan M. at Chase Bank HWY46. He took extra care, time and dedication to help my young son open his very first checking and savings account. It truly was an amazing experience and I'm so very thankful Jordan was so attentive. I would 10000% recommend them to anyone setting up their kiddos first account. I've been banking with them for 20 years and this is one of the reasons why I stick with them as my local bank!”
9AM - 4PM
17460 I-35 N STE 300, Schertz
Banks
“Full service bank. Staff are courteous and helpful. Appointments needed for most things and are often a tedious wait (making and sitting waiting). That's how banks are now. Bank is open and airy and comfortable.”
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“Been our bank since 1985. Everyone is VERY Personable and greets you by name. They Will treat you right and make you feel as important as the wealthiest person in the world. GREAT FOLKS!!”