“Shout Out to Michelle who was very helpful and friendly today. She went the extra step to help me out and she didn’t have to. It feels good to know that people are still in the helping spirit and willing to make people’s day. Awesome customer service!!”
9:30AM - 10:30PM
2108 N Galloway Ave, Mesquite
Womens Clothing
“Always pleasant always greeting you with a smile because if your energy is off customers energy is off so I love that about them they always greeting you with a smile”
“Love love love this store so much. I love all their products it makes me feel like I’m in another world especially while being in Texas. I like how a lot of their jewelry had a sale/clearance and I always tend to get a deal while shopping. I’m happy this store is close by to me.”
“The lady who was there today was so kind to me. She went out of her way to make sure I found something I would love. You don’t find above and beyond often anywhere in life and I truly appreciated her today.”
“I received the best help from the sweetest, most beautiful young lady… please forgive me for not remembering 100% but I think her name is Melanie
She helped us with SO much for all 3 of my kids.
Unfortunately they are so picky, and sizing is hard sometimes… so we left without a purchase that day.
I felt so bad, and wanted to at least leave a review for the magnificent customer service we received, i didn’t even know that kind of “nice” still existed in stores these days.
Keep up the good work Melanie - you deserve a raise and a promotion.”
“My wife was excited to find something she really wanted but was told it would have to be ordered, but when we tried ordering at the counter, every color and design she wanted couldn't be ordered either so we left empty handed and missed the really good sales they had. I guess we need to keep an eye on the website but the website didn't show all the details of the sizes she needed which is why we had to go to the store in the first place.”
“Very nice and organized. Best selection of youth girls agrees 9-11 of dresses for my daughter's daddy daughter dance!! Also girls clothing, pj's EVERYTHING”
“5 stars for sure—JCPenney at East Town Mall has turned into my one-stop shop whenever I’m back in Texas. The store is laid out super clearly, with big sections for menswear, womenswear, kids, and home, so it’s easy to move from grabbing basics to hunting for statement pieces without feeling lost. Racks are full but not overcrowded, and sizes are actually in stock, which already puts it ahead of a lot of other department stores.What really stands out is the selection and prices: graphic tees, jeans, and hoodies for everyday wear; dress shirts, slacks, and blazers when I need to clean up; plus tons of shoes, socks, and underwear bundles that make re‑stocking a whole wardrobe in one run doable. Their home section has sheets, towels, small appliances, and décor that hit that “nice but still affordable” lane, and the clearance racks and regular sales mean you can walk out with bags of clothes without wrecking your budget. Staff have been friendly and patient with returns or coupons, and checkout moves quickly even when it’s busy. Solid department store, great value—definitely my go‑to JCPenney in the area.”
“Today was a good day at this boot barn. Excellent customer service today with Maria!
It’s nice when you have your arms loaded with clothing and an associate asks to take them and start you a dressing room. Sadly, that’s not always the case.
And the gentleman did a fabulous job on shaping my hats!”
“The line was actually very long but it moved very quickly customer service from our cashier was very very good but placing an order online is quite difficult and I will never do it again”
“Really sweet blonde hair young man (Caucasian) helped us out as an African American family on Saturday May 24th around 12-2 p.m. He was awesome and very humble. He deserves to be promoted. He has the perfect character and personality for a management position. I say this, because I was a manager for years at 3 different stores back in my day. Also there was another Hispanic young guy who was also very sweet. Very pleased with the customer service and they went over and beyond for us. We bought 1 pair in store and ordered another pair online because they were out of sizes in store on one shoe we wanted
Anyway, we will be back ??”
“I was willing to leave a 1☆ based off my experience today with an employee until i spoke with a manager (Micah) whom I have had the pleasure of seeing and helping me when she was in the online order dept..she has always been nice e and informative. So, when she told me who she was I knew that my voice wouldn't go unheard.
I am not trying to have anyone loose their jobs I just think coaching and customer perception should be at the forefront with this employee..
It was a very bad experience considering I work in customer service and has been a manager for over 25 yrs I know what should be expected..we should always give benefits for any product we introduce to our customer and when someone say no it means just that..it comes off as being aggressive and "I need to meet my goal'...
I gave a five ☆ because I always find good deals and the younglady African American)that's in backstage is alwayz nice and smiling
(Sorry I don't know her name).”
“Nothing but good things to say about Mia.
She was so helpful in helping me pick out an outfit for an important picture on Sunday.
She took time off her other duties to come assist me after she saw that the other sales associate that helps with measuring customers was busy helping another customer.
She saw that I was just standing there looking helpless (Lol) and came to my aid. She was a Blessing and an obvious asset to K&G.
Thank you Mia for all your help!
Joe Sandoval”
“Went into the the store lowk nervous cuz i didn’t really know what i was looking for im not good on styling myself but The man micha came in clutch helping me out every minute his patience was everything his customer service was awesome helped me pick out some jeans for a concert im going too soon i felt so welcomed and thanks to him Micha da goat and his music taste is fire”
“I wanted to give my opinion on this location. I believe there were only 2 employees working - but those 2 employees are worth their weight in gold. Absolutely great customer service. I am used to other stores where you are not greeted or helped at all. They have their system worked out like a military operation; it was just so smooth. Really commendable. I did not end up purchasing anything but honestly I will remember the treatment I got here and will return.”
“I WISH I COULD GO TO LONDON AND SHOP VS HERE IN AMERICA... ? THANK YOU FOR COMING OVER TO THE USA ANYHOW... I LOVE H&M AND I HATE THAT YOU LEFT NORTHPARK MALL... THEIR STYLE IS MORE SHAPED BY THE EUROPEAN WORLD SMALLER THAN THE AMERICAN MAKEUP OR BUILT (LIKE A RAM TRUCK AND FORD TRUCK COMBINED...) LADIES, YOU CAN GET EVERYTHING YOU NEED FOR AS DRESSING SUCH AS; PLAYWEAR, WORKWEAR, AND JUST BECAUSE WEAR... THEY CARRY ACCESSORIES: HAIR, UNDIES, BRAS, SOCKS, NICKNACKS, MEN'S CLOTHING, MEN'S SOCKS, TIES, DRESS UP AND DOWN CLOTHING, LAX CLOTHING, MEN'S SHOES, COATS, HATS, AND JACKETS... THEY ALSO CARRY BABIES FROM ELEMENTARY SCHOOL-AGE CLOTHING... (BUT CALL AND ASKED WHAT SIZES BECAUSE MY CHILDREN ARE ALL GROWN... ?)SALES SALES SALES... THE TYPE OF STORE: IS A ONE-STOP SHOP FOR JUST ABOUT EVERYONE IN YOUR FAMILY... (BUT MORE FOR SLENDER MEN/SLIM FIT/ EUROPEAN BUILT AND STYLES... IF YOU ARE BROAD OR WIDE... YOU SHOULD ASK SOMEONE FOR HELP WITH THEIR SIZING AND TRY IT ON... AGE APPROPRIATE... SOME OF THEIR CLOTHING FITS THE TEEN, THEIR STYLE OF DRESSING, AND YOUNG ADULTS VERY WELL...) HERE'S A TOKEN: NOW IF YOU BRING IN YOUR CLEAN USED CLOTHING BECAUSE THEY ARE A SUSTAINABLE STORE (WHICH I TRULY ADMIRE...) BY DOING SO YOU WILL RECEIVE 15%OFF YOUR PURCHASE... BUT PLEASE ASKED IF THEY STILL DO SO... JUST DON'T GO BY WHATEVER SOMEONE SAYS... DO YOUR RESEARCH BEFORE DOING SO... BLESSINGS ? ?? ? ENJOY YOUR SHOPPING EXPERIENCE AT H&M...”
“Ms. Stephanie & Olga were very helpful In helping me find what I need and where very nice and respectful to me & the other customers will most definitely be back!”
“Came in 20 mins before the store closing and Channel helped me on my exchange, she did amazing. I had 3 different receipts and some were on separate orders so it was very complicated so I was very pleased with the customer service she provided!!!”
“One of my favorite social shop at when it comes to finding something quick fast and affordable 10/ 10 recommend always inform my friends and mom when they have great deals 😊😊😊”
“I've had the complete opposite experience of Susan. I've encountered very generous, resourceful and honest employees that have been a pleasure to work with. For all your fashion needs, I recommend Praise Hymn Fashions.”
“I always have the best experiences shopping here! I’ve been a Windsor customer for about 5 years and I absolutely love their products! The staff is always super welcoming & nice, & always willing to help me out! Shout out to the management team for creating a welcoming experience for me!”
“Excellent customer support and service! I'm sure that the gentleman that helped me was either the owner or at minimum a store manager. I'm a big guy and he helped me find the size that worked for me along with good conversation.”
“Went for a chair that sold out months ago, but staff were still so helpful, calling around to different locations and all that. Tiffanie and Vijay were their names, and they totally rock at their jobs.”
“Currently went to this store to purchase some shoes with my girlfriend and the manger(Ana) help us out. She has wonder customer service and is very helpful when it comes to knowing what shoes to get for a event. Highly recommend this store!”
“I love this store coz they have amazing outfits at low price. I went to one of its outlet and purchased clothes but the size does not fit me. I went to its nearby store by my area i.e. towneast mall for mesquite to exchange it. However, I was surprised with the difference in price and that I may not be able to exchange it. One of employee “Vanilla” was v.helpful to me. She was extremely cooperative she said if the pattern is same you can exchange it even if there is difference in price. She helped me alot and also told me she gonna take care of the exchange for me. Highly cooperative and enthusiastic employee I have every seen that to on busy days like sunday. She should get employee reward. Happy with customer service”
9AM - 11:30PM
19113 Lyndon B Johnson Fwy, Mesquite
Womens Clothing
“I have a shoe fetish every time I go I have to find a pair of shoes on top of that the prices are so inexpensive. Y'all need to start your Christmas shopping now.”
“I would like to say that Robert helped me at this location and he literally picked out the perfect scrub set for me, I was having a hard time finding a grey set that fit and he said here try these landau on, and they were perfect and he was super nice and helpful, his energy great and I appreciate it, he’s a great asset to the company for sure :) I will be returning”