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“The cashier Priscilla,was a breath of fresh air as far as customer service goes,helpful,courteous,and a big friendly smile,great employee you got there, Thank You 👍💯”
“I stopped by to pick up a new pickleball paddle and had a great experience thanks to Sean. He took the time to understand what I was looking for and helped me find the perfect paddle for my game. I really appreciated his knowledge and friendly service. Highly recommend!”
“Billy provided excellent customer service, he was very professional and knowledgeable of their product. We were able to make our purchase and get delivery set up very quickly. I would definitely recommend them to anyone looking to purchase a pool table.”
“The person that helped us his name was Pat and he was very knowledgeable and he helped us so much The doctor had told my husband to go there and it was wonderful they helped us so much thank you”
“I had a great experience here for multiple reasons:
1. I could park right by the entrance to the building-I didn’t have to go through the Galleria to get to it.
2. George, my sales person sold me the clubs I needed that weren’t the most expensive ones.
3. The store is nice and is huge and has everything you need to play golf whether you’re a beginner or a pro.”
“Had a great experience. The skates I bought were giving me some trouble, so I booked a comfort fitting. The folks did a great job getting my skates right so that I didn't have any issues while skating, even going longer than the scheduled time to make sure the problem was solved. I highly recommend this store.”
“This is an awkward situation, I'll admit...
This staff was great to me. No questions asked..
However, I just spent almost $2,700 getting everything I needed from this store and things were going great until I came to exchange a bag.
Winston, the General Manager (great guy), verbally told me how much the new bag cost..($600)
And he mentioned that the bag I was exchanging would bring the cost down to $300 out of pocket, after the exchange..
Again, everything was fine at that point.. I didn't bat an eye.
Paid the $300 difference.. mentioned that if I hadn't already written them a 5 start review, I would be as soon as I got to where I was headed.. and left the store..
While at a red light, I noticed the tag on the $600 golf bag I just purchased said it was only $296.99
Obviously confused and a lil disappointed, I called Winston back on the phone to see what can be done..
Winston apologized and explained it away as an oversight. But said that there's nothing he can do about it. He said it hasn't been on sale for years and he didn't realize it was improperly priced..
In that moment I told him I didn't think that was good enough and wasn't comfortable with where he was willing to leave this situation..
He again apologized and we ended the call..
Now, here's a lil bit about my background..
I currently own and operate a barbershop.
I'm a former GM and DM for AT&T.
Former GM for Sleep Number.
Formerly in leadership for several other companies in retail/customer service/restaurant industries, respectively..
I mention my background to make a point...
I know and understand that things happen and being a GM is a lot of work..
But you don't earn your money as a GM when things are going smoothly..
You earn your money when you problem solve your way thru difficult situations..
In my experience, this isn't even a difficult situation.. but, in fairness I've never been the GM of PXG.
But I do know that in every role as a GM.. or even when I was a lead at Sprint cellular I had the ability to correct pricing issues like this.
I'm not saying Winston should have given me the $300 I overpaid back, but he offered ZERO compromise or concessions..
What's wild is he even expected that I was gonna write a review.
So he KNEW this was coming.
Again, I just spent almost $2,700 ($2,400 the 1st time & $300 just today.. )
I'd bet my life that if I went to ANY other retail store and bought whatever they put in front of me I'd be offered a few more concessions than a simple 'my bad'
You guys have my contact information.
Please have a DM reach out before I return evening and escalate this issue.
Thanks for your attention to this matter.
****1/6/2026 update****
Winston gave me a call to make matter right! He did just that! All is good! ???”
“I don't write a lot of reviews, but WF Athletic Supply earned this one.
I had a fairly complicated order for my home gym, and there were a few issues along the way that required more back-and-forth than either of us would have preferred. What stood out was how professional, responsive, and solution-oriented the team was throughout the entire process. They never dodged the problem and genuinely went the extra mile.
In a world where customer service often feels like an afterthought, WF Athletic Supply was a pleasure to work with. The end result was I'm extremely happy with how everything turned out.
Because of the way they handled things, they've earned my trust and my future business. If I add more equipment to my gym down the road, they'll be the first place I look. The equipment is all top notch.”
“Alfred helped us buy purchase an e-bike. He was very knowledgeable about the products they sell. Because of his knowledge and recommendation we purchased a haro bike. My daughter can’t wait to ride her new bike”
11AM - 7PM
11231 Richmond Ave D 101, Houston
Sporting Goods
“Dean and the staff are awesome. I showed up when they had closed to do inventory and he still welcomed me in and took time to get me for skates and sharpened them. If you need slates sharpened or a knowledgeable staff who are happy to help then this is the place. Also their prices are better than what you will find online. Can’t recommend enough”
“I've encountered Steve twice at this FF, and he's always been sweet and knowledgeable about sizing and shoes. I got my Hokas, and my fiancé loved his NB! The customer service 10/10.”
“Store is so well organized and staff incredibly helpful. We needed a last minute personalized gift and the store delivered in less than 10 minutes!!! Will definitely be returning often.”
“Rachel was incredibly helpful and kind. She checked in multiple times to make sure I had everything I needed and was quick to help whenever I asked. Great service and an awesome jersey selection.”
“We LOVE Jayme and Jennifer at Nuvo! They are very quick to respond and always check on us to make sure everything just as we had hoped. Cannot recommend them enough! The only company I have worked with that ALWAYS goes above and beyond!”
10AM - 6PM
12280 Westheimer Rd #12B, Houston
Sporting Goods
“Never leave reviews but Houston Sports Connection is simply the best. Everyone is super knowledgeable and welcoming. Been going since I was a kid. Hands down the best.”
“I found Samina's store while shopping at the mall. I visited twice during my stay in Houston and Samina rembembered me on my second visit, which was two weeks later! Thank you for the lovely conversation and wonderful service!”
“This place is huuuuuge! I walked in and saw the front area and thought OK, nice. Then I asked for some equipment and was led to the back and this place seems to go on forever. They not only have whatever exercise equipment you want but multiple items in varying condition. I found a decent piece at a fair price and they cleaned it up better than expected.”
“I’ve been coming to shop here for years! Alex, Ben, Kyle and the manager Cam are all the greatest! Their stringing is top tier, much better than anyone else in the area!”
“I contacted Michael with Precision Pools to build a pool at my home in San Marcos, and the entire experience has been outstanding from start to finish. I can’t thank Michael enough for his professionalism, communication, and attention to detail throughout the entire process.
From the very beginning, he took the time to truly understand the design I wanted and walked me through everything step by step. He answered every question I had and made sure I felt confident about each stage of the project. That level of communication and transparency made a huge difference.
Michael and his team are truly great to work with. Not only was the initial experience excellent, but the build process itself was smooth and well managed. The final result exceeded my expectations—the design, craftsmanship, and overall quality of the pool are incredible.
What impressed me even more is that although Michael and his company are based in Houston, he was willing to travel out to San Marcos and still showed the same level of care and dedication as if the project were right in his own backyard. That speaks volumes about his commitment to his clients.
After speaking with and getting quotes from other pool builders, I can confidently say that Michael and his team at Precision Pools stand out as the best. If you’re considering building a pool, I highly recommend contacting Michael. You won’t regret it.”
“Went to the Foot Locker on Westheimer for the first time, the sales team were all warm and friendly, greeting me as soon as I walked in. Everyone was helpful and Adrian took great care of my son's needs, was very patient and gave us excellent customer service. This is the first time I've been treated this well in a store staffed by all young people. The prices and selection were also great. I'll most certainly be back, as I'm glad there's finally a good family sneaker store in my neighborhood 🙌🏾.”
10:30AM - 8:30PM
11832 Wilcrest Dr, Houston
Sporting Goods
“Adrian and Adriana were awesome—super helpful, friendly, and knew their stuff. They made sure I got exactly what I needed without any pressure. Great service and great energy. Highly recommend”
“Was looking for a place in town to try on cleats with a wide variety of styles. My son was able to try on shoes, find a couple sizes to try. Service was good, prices are competitive. Very pleased we found this location.”
“Five star experience! Tyler gave me exceptional service listened to what I needed and gave me suggestions along with some new socks! Leaving the cashier Ellie greeted us with a smile and signed us up for FLX so now we earn while we shop! Will be back !”
“Connor and Natalie were the best!!! They helped me make a successful exchange and provided quick and prompt customer service and kept the atmosphere positive despite my initial frustration.”
“Great store to shop for kits with plenty of options, whether you want official kits or the replicas of the replicas if you know what I mean.... everything is available great people and great prices highly recommend to check out”
“Had a great experience in this store and will definitely continue to come back again. My 10 year old son was excited the store had the Adidas Ghosted cleat in stock to try on. These tend to be difficult at first to put on for youth age but the owner spent sometime with my son to show him the proper way to put these lace less cleats on. Really appreciate the customer service! Wouldn't get this kind of help shopping online or at a major retailer.”
9:30AM - 6PM
1737 Post Oak Blvd, Houston
Sporting Goods
“These guys are God-sends! I was traveling and in Houston literally for an overnight business trip. I needed a shirt and tie and found them close to my hotel.Terry and the other gentlemen there could not have been more helpful. They were professional and personable and obviously knew their stuff about haberdashery. They did not have a shirt my neck size but with a quick fix were able to make it work with a half neck size smaller. Genius!If I lived in the area, these guys would have my business for clothes and tailored suits. If you need a top notch store with great service and want to help an independent shop, I cannot recommend them enough! Give them a shot. You will not be disappointed.”
“I was looking for a jersey style shirt for the Chris Brown concert coming up and had looked everywhere before coming here. I’m so glad I came because she had what I wanted and had my size as well! They have all types of sports teams shirts, hats, lanyards, literally anything you can think of. I loved their graphic tees as well! They had so much variety! Their customer service was top notch and they were so helpful. Sorry for blurry photos, I had taken a video.”
“I’ve never encountered such a helpful worker as Roland. This gentleman was amazing in helping me look for this Yeti rambler. I had been to several stores where the product was out of stock or the workers didn’t really help me even check. But Roland helped me find the very last bottle in the size and color I needed. Next time I need a yeti product definitely going to check in with Roland, very knowledgeable”
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“This is a late review. I’m from out of town and contacted them to get a name and number added to an existing Dynamo jersey I have. When I came to Houston, they let me know as soon as the materials arrived in store, and I headed over. The online process was great, and the in-store experience was just as good. The final result was excellent, you can’t even tell the name and numbers weren’t originally part of the jersey.”