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9:30AM - 9:30PM
269 Creekside Crossing, New Braunfels
Department Stores
“I am a online shopper for Belk as there is no Belk where I reside. Their customer service is awesome, clothing is of great quality and they value customer loyalty. Once a year, I visit the New Braunfels Store and the customer experience is also very very pleasant. Here employees really want to work to make it a wonderful experience to customers. Order online, pick up in store, is the fastest i have seen in comparison to other stores.”
“Overall, my experience was really good! YALL had what I needed and it was easy to find. However, the young blonde girl at the register wasn’t very nice. She seemed like she wanted to rush us out of there and was on her phone while checking us out. I understand we left a few minutes before closing but she should have been nicer. Trinitey was her name or something.”
9:30AM - 9:30PM
239 Creekside Crossing, New Braunfels
Department Stores
“The store manager is reprinting customer receipts with the system used and making associates give 100% satisfaction scores as if they were the customer. The DM hires outside the company for ASM roles which hinders growth for the associates who actually work and have earned for those higher paying roles. The store is open an hour early and an hour later than what it used to be on Sunday's and still pay these folks $12.00 with 0.10 cent yearly. YEARLY raises. Corporate Greed at it's finest. Pay these people a living wage.”
“While I enjoy shopping at Kohl's, stock limitations can be frustrating. Frequently, the sizes I need are not available. Nonetheless, the store is well-maintained and staff are friendly and helpful.”
“Love Ross! This is the second Ross I happened to jump into while driving south from Austin right off the highway. BIG STORE with plenty of GREAT DEALS! Very nice staff! Don't look too hard otherwise you'll keep buying!”
“The JC Penny here is very tidy and offers a great selection with good deals! I was helped by Jennifer today at the register and she was very helpful and efficient! Will be coming back.”
“I had a great experience shopping at Burlington! I found the cutest Halloween blanket, and I couldn't be happier with it. The quality is soft and cozy, the design is adorable, and the price was amazing. Burlington always has fun seasonal finds at affordable prices, and this blanket was exactly what I was looking for. I'll definitely be back to see what other Halloween treasures I can find!”
“**CUSTOMER SERVICE (ABIGAL & TESHAWN) WAS GREAT!!**
Abigail went above and beyond on a return that I had that was a special circumstance. Teshawn started the process and Abigail went to check inventory in the back with no luck but made the return right with a similar item. They deserve some recognition by Target Corporate Level as well. If I was there boss I would give them both a raise. It would take 3 people to replace ABIGAL, was doing 5 different job duties at the same time.”
“Very clean and organized for a WALMART on a Saturday night!! Every single associate we came across with, were very kind and helpful!! Not one of them was annoyed or aggravated by our questions! They each had a SMILE!!”
“As I was wandering the dessert section four men tried to rob me. Cayden and Kamton wasted no time and jumped into the skirmish. They fought off my attackers, conducted a citizens arrest and still helped me find a dessert for my family potluck. Using some strange mental math formula that the two invented to better serve guests they got the number of people attending my party, their weights, and their general appetites and used these metrics to land on these two desserts saying they would not only leave my guests satiated, but smiling. God bless these young men”
“I like our local Walmart except it’s very popular with all the tourist who visit the river and other New Braunfels attractions. So there are always items out of stock and not restocked. We’ve gone to other Walmarts like Cibolo and they always have everything stocked. Just saying! You need to go check them out. Thank You!”
“My fiancé and I recently moved to New Braunfels, TX and needed to shop for several necessary items. Upon visiting Walmart, we were greatly appreciative of the awesome service and friendly staff. In particular, Customer Service Rep Jose happily assisted us immediately, lifting a heavy cabinet onto a cart and taking it to the front for us. Also, we stopped at the deli counter and was greeted by an awesome Deli Clerk and his new assistant (sorry, I didn't get their names) who chatted with us and made us feel so welcomed to New Braunfels. We will definitely be shopping there again!”
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“I always find something to buy. It was Mother's Day and a little busy but nothing too harrowing. The store was clean and friendly staff members were on hand to help. I always enjoy visiting this location.”