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“AMAZING SERVICE! Miss Isabella specifically gave me her all and the most amazing customer service.
I had previously gone to just about every other T-Mobile store in the area not being helped at all, and given completely different answers by all stores. I took one last chance and made a bit of a trip to this location. THEY GAVE ME THE BEST SERVICE! Kind and helpful while also being straightforward and clear. My situation was a bit of a tough one, but it was completely handled in the end all thanks to Miss Isabella. She legit sat on T-Mobile support line getting everything handled for me for about 30 minutes. I felt listened to and understood. Because of Miss Isabella and her amazing service, I will be coming to this specific store if I ever need any help again. THANK YOU SO MUCH MISS ISABELLA! You deserve all the kindness, and thank you again. ❤️”
“We visited the store on Saturday because we were having trouble with the security settings on our child's iPhone. Nathan helped us, and we couldn't be more grateful or impressed. He spent 2.5 hours with us, holding our hand through every step of the process. He went the extra mile by helping us with Apple support, and we finally got our problem resolved. Nathan was incredibly patient, professional, knowledgeable, and also personable. He put us at ease and gave us confidence that he had our best interest at heart. It's rare to find folks who truly make themselves available to help, and Nathan is one of those people. So grateful for him!”
“Had the honor of talking to Sam fash, this is the 2nd or 3rd time within the last week I’ve been having problems with my modem and he sent in a request for a new one and received my new modem today and he helped me set everything up!”
“Terry was incredibly helpful and went above and beyond to not only help me, but other customers in the store while I was there. Great customer service and wonderful to work with. Service like that is hard to find these days.”
“I have had gvtc help me with technical issues over the phone and at the main office. I’ve had a good experience every time I’ve needed them .They were very polite and fixed my problems quickly .I’ve been with gvtc since moving to Canyon Lake area 30 years ago . I guess they are doing good , cause I hardly ever need them !”
“Very helpful and knowledgeable staff. Prime location. Bridgette assisted us and stayed with us until all our issues were addressed and completed. A+ customer service ?”
“Jalyn was so awesome! Great service! Went back today and Luke was also awesome! He helped fix issues that weren’t resolved after a 2 hour phone call to customer support yesterday! So from the purchase of phones with Jalyn to the service wit Luke setting them up today, both were top notch!”
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“Tesla was outstanding at helping us transfer to boost mobile. She was friendly, positive, knowledgeable, and made the transfer easy and pain free! Well done BOOST and Telsa.”