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“The little hidden secret off North Park. The store manager, Jeremy Mabry and associate Cotton Skero sent time with me to make sure I got exactly what I wanted. Great place and definitely great people”
“Ben is the BEST! He was so helpful! We came to him with a less than simple request and he jumped through hoops to make it happen! We are having are mattress delivered Wednesday! Thanks Ben!”
“Darla was simply AMAZING! The customer care that she gave me was such a positive experience. I KNOW for a fact that I chose the mattress that is perfect for me due to Darla’s Knowledge and Expertise! Without Darla, I would not have been able to make the right decision. She is a five star employee!”
“Josh and Selena were great! No pressure and they were able to beat the prices we found at all the other stores we visited. Great prices, friendly service, and quick delivery—I would highly recommend The Furniture Outlet!”
“Vanessa is an excellent sales person not only the purchase today but I came in in April and she furnished my dining room and living room room. She’s a great”
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“My son referred me to James, who sold him a mattress and base last year. I spoke with Justin since it would be two days before I could talk to James. He was off work. Justin's customer service was outstanding! He willingly answered my questions in a pleasant and professional manner. By the end of the call I would have felt comfortable working with Justin. It's not often that a team has more than one remarkable member. James and Justin are the exception!. Two days later, James facilated a virtual purchasing experience that included consultation prior to a phone assisted introduction to different mattress options at the Richmond Tx location. James explained how to introduce myself in a way that respected and was received well by Brad, that store's design specialist. I never felt rushed or that the process was taking too long, even though I communicated with family and checked other offers before making a decision. My purchases were delivered and set up the next morning! Thank you, James for exceptional service! I appreciate the Mattress Firm purchase/delivery experience and love my new Tempur Pedic Pro-Adapt Hybrid mattress!”