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“I walked into this location and the line was nearly out the door, but I was quickly seen to have my package processed because of Max. He was awesome, quick, efficient and friendly. Made sure everyone was greeted and satisfied with their drop off. I was in and out in less than 8 minutes with a long line in front of me it was impressive to watch and see the line dwindled down fast. Thank you so much for the fantastic service.”
“I recently visited this PostalAnnex for a notary service, and I couldn't be more impressed. The process was incredibly smooth and efficient. The staff member who assisted me was professional, knowledgeable about the documentation requirements, and made sure everything was executed perfectly. It’s a relief to have such a reliable and friendly one-stop shop in Bedford for legal witness needs and shipping. Highly recommended if you need a document notarized quickly and correctly!”
“There are no other mailing service companies that I trust more with my shipments. I own an apparel company and it is critical that things are shipped, labeled and sent correctly. I’ve had numerous issues with other businesses, but never with Mail and Copy Shoppe in Southlake. I trust them with all of my business and personal shipping needs. They offer many more services than just shipping. The owner and staff are incredibly knowledgeable, professional, friendly, and always willing to go the extra mile. There is nowhere else I would take my business!”
“This UPS store is absolutely fantastic—consistently delivering outstanding service! I believe I’ve made use of nearly every service they offer, and each experience has been top-notch. Most recently, I had an urgent need to get important documents from Flower Mound all the way to Portugal. They shipped on Monday, and incredibly, they arrived by Wednesday of the same week! That kind of speed and reliability is nothing short of amazing.
Thank you so much for your continued excellence over the years—and especially for going above and beyond this week. I truly appreciate everything you do!”
“Dropped of a return package and young man who helped me couldn’t have cared less for helping me. Usually the two gentlemen who own the company are exceptional and friendly but this man was almost rude.
Not the same customer care. I love this location but this was an off day for sure for customer service. No thank you or any eye contact. Nothing. I know returns are probably a pain to deal with.
I will still do business here andI have been a good customer since they opened.”
“can’t say enough about how grateful I am to the staff. I had to leave my Spectrum equipment with a note on the door because I was catching a flight and wouldn’t be returning to the States anytime soon. They saw the note and kindly shipped the equipment for me. I truly appreciate their help—thank you so much.”
“Pedro helped my with my return/shipping on 12/8. He was so helpful and such a pleasure to work with. He explained all the steps and processes.
I’ll be happy to see him again?”
“Has to be the best ever customer friendly UPS store in all of USA! Very knowledgeable and helpful representatives! They always service with a smile on their face!:)”
“Oh my, what a find! This place is awesome. Great postal service! They have fun birthday cards, Texas Souvenirs, Dog/Cat toy and supplies, lotions, standard office supplies, PO Boxes, old school candies, smell good things and other random gifts and not too expensive. This is my new go to place for last minute gifts and quick in and out pet items. Check them out! Wish I had known sooner.”
“I use this location frequently on my work days in Keller. Sherri W has been a great help every time I come in. She always has a smile, and I am so happy to have a friendly face help me!”
“I'm glad to write a very positive review about my experience with project that I commissioned at "In the box back and shipping".
This was a Color print/copy of an art book. This project was highly individualized and required extensive computer cropping and preparation before printing. Tommy did outstanding job. The result expected my expectations. I highly recommend this place for any printing projects.”
“We have had a mailbox here for several years to receive both personal and business mail. These guys provide consistently great service! They always handle things professionally and their prices are fair. I’m pleased to support this local business!”
“Quick and quality service every single time. The people who run this store are incredibly nice and helpful. Highly recommend for all your copying and shipping needs!”
“Brian was so so helpful and super patient. My husband and I came in with a load of last minute gifts for multiple different destinations and he took his time to carefully help us pick the best shipping option and wrap each gift with care. While also being super friendly and easy going.”
“Nothing but positive things to say about this store. I hate going to the post office and waiting in line so I will put it off forever...My wife told me about Global Post and said just go by there it's maybe a couple bucks more but you won't have to wait. Been using them every time now. And for the unprofessional people below complaining about tape and stamps and a $3.00 visa card minimum... that's to be expected anywhere you go nowadays. If the post office helps you out one time cool but it is %10000 your responsibility to take care of the costs to maul YOUR package”
“Probably a great place to do business but it would be appreciated if the accurate holiday hours were reflected. I just made a 15 minute drive out in the rain as it stated Christmas Eve hours open until 4:30 only to arrive and see it’s closed. The notice on the door states they’re closed Christmas Day, but doesn’t mention Christmas Eve so it’s a bit confusing.”
“Amy and her team were so patient and helpful when I came to them with a mistake I made. (I put the wrong label on a package and realized it a week later). Amy talked me through how to handle it and it all worked out! Thank you, Amy!!!”
“I have come to this UPS so many time for a great amount of returns. Not only this family owned but the employees are the absolute best!! They are very hardworking, kind, outgoing and have amazing customer service!! Sami is such a sweet person! Having been to other locations, I definitely recommend this UPS location by far!”
“I came to drop off a package not knowing my item needed to be taped and instead of them charging me, the front desk girl taped my item for free! She stated labels that say “customer packed” MUST be packaged and taped and if your return label says “No box no label” they can tape it for you no charge.
Aliza (I misspelled her name) was very kind, professional and helpful. She offered me free tape just this once since I didn’t know and saved me $7 from buying a brand new tape!”
“"Extraordinary"
Miss. Alyssa, and Mr. Alex and Mr. Blaine knowledgeable in their Customer Service. They are skilled and hardworking individuals. To me expectations above and beyond to the satisfaction for their customers. They are well rounded individuals and down to earth there persona is wonderful. The three individuals make my day everytime I come in.
Thank you!!!”
“Fast and friendly service! Sami was professional, provided friendly customer service and was kind. Thank you Sami. I was already having a bad allergy day and you made my transaction easier!”
“Not the first time I’ve been here and not the last one. They were almost closing and they still help me printing my labels bc I forgot to do it at home. Thanks for the help. This location is not letting customers down!”
“This location has always been efficient and employees, professional. I do take away one star due to an employee. I’m not sure of her name anymore and I don’t know if she works there, but she was clearly having a bad day.”
“Very nice and helpful people. A lot of reviews aren’t good but this is a small office with only 2 people working it so obviously it’s not going to be as fast but it is not usually packed at all so your in and out within 3-5 minutes.”
“I had one of the best experiences I've ever had at a post office here. The clerk taking my packages and kindly scanning them for me and giving me a receipt was courteous and informative. Well I've had a ton of good experiences with USPS clerks unfortunately not all of them are like this. It's very nice to see someone doing their job with excellent customer service skills.”
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“Had a very complicated usps label printing issue. Got help from Logan who persevered until he figured out a solution and was able to print the label successfully. Usually it’s a pretty easy process, but today something was off and
my multiple attempts to print the label just
weren’t working. Throughout the process he remained upbeat and patient and treated me like i was his most important customer of the day. : )”