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“I had the best experience ever! Ali was extremely nice and patience with my hubby and I. We went there with the intention to purchase a tablet only but with Ali charm we got a phone too lol. Ask for Ali, I promise you won’t be disappointed.”
“NFM had the best price available on our purchase. We had searched websites and other stores and they beat all others by nearly $300.00. Maria C. was exceptional in knowledge and in our purchase. She is to be commended.”
“I highly recommend getting your phone, tablet, and home internet service from these guys! They are always courteous and honest. And their knowledge is superb. Thank you Tony!”
“I had a great customer service experience at this T-Mobile Store
Eli is the BEST, I am very grateful for Eli's kindness and exceptional service!
He went above and beyond to make sure upgrading my phone and plan was very easy, and the best experience.
Thank you so much Eli for an outstanding five-star service!!”
“I came in a few days ago and was helped by Jay. He was very attentive to the requests I had and helped me pick out a new phone according to what I needed it for. He showed me all the cases and accessories that I could choose from for my phone and helped me put on the screen protector after I bought it. Jay was very kind and courteous as he showed me how to navigate my new phone as I am not very good with electronic devices. Thank you so much Jay!!! I will definitely come back again :)”
“Very personable and helpful. The sales staff took their time explaining each new feature for my 16E. Definitely recommend them when you are ready to purchase a new phone or if you need a quick question answered.”
“I recently went to the store in The Colony. I met a young man named Ashton, who was working and I had an issue with my phone. I was not receiving data. I was having trouble using it to navigate because I also work for doordash and using my data. I eventually ran out of data. Ashton helped me fix my data issue. He spent a lot of time to figure it out and he didn't give up. He solved that first issue for me. My other issue that I had is that he told me I was eligible to upgrade to the $40/month deal to receive more data. It only would cost $2 and some change to to get it activated right away. Sadly, I had no money to upgrade to the $40 package about having 10 GB of data but I could not get to it because I needed to find $2. To my unfortunate luck, I did not even have change. I had overdrafted on my account, and I also needed gas money. I was not able to use my debit card either. I was stuck. Seeing how I was struggling and how necessary it was for me to upgrade, he told me to hang on for a second. He looked into wallet to see what he had. Then come he went to his car to see if he had some change. He also didn't have any. Then, he called his friend and asked him to then know him like three dollars. After he did that he was able to basically pay for me to get the upgrade. He was a lifesaver and he did whatever he felt was necessary to take care of me and I truly appreciate his care generosity. I need to return to the store to pay him back but I just want to cricket to know that he deserves a raise or he deserves recognition because he was selfless. He went up up and beyond to provide amazing customer service and compassion so if you guys see Ashton know that you will be in good hands. He represented the company very well. The company itself was a little misleading when I actually signed up, because I was told a different rate and that if I stick with auto pay I would only have to pay $25 a month. In the attitude saying that it would lock me in at that rate. Then, I was charged $30 and said that is the monthly rate. The $25 was only going to apply for the first month but it was not going to continue. No it's only a $5 difference but it's the principle of it how you lure someone in believing a certain price when advertised as such. In 1A call to complain about that, they said some excuse and I had to continue paying the $30. Considering that I was at a point where I couldn't even find $2, it was a big deal.That's not what the add said. I was disappointed in that. Anyways, I just wanted to acknowledge and give my shout out to Ashton because he is what made the customer service experience of five star service. It's because of him I upgraded and it's because of him I was able to earn something for myself that night and get gas to pay my other bill. It's because of him I will stick around with cricket and stick with the updgrade. He should be thanked and acknowledged. I also owe him lunch or something.”
“Amazing customer service!!!! If you are in the area this Metro PCs location is the BEST to go to in the area. I went to the one on Eldorado in Little Elm OMG!! It was an AWFUL EXPERIENCE!!!!! They didn’t help me and was EXTREMELY RUDE!!! I couldn’t believe I was treated that way. I immediately reported them and filed a complaint with Metros corporate department. They need to shut them down! So never go to that location. Go to the Colony Metro, Eric is extremely helpful, kind, and actually fixed my phone. Thank you so much for assisting me today Eric!!”
“Mays M. deserves a shout out and a thank-you. She was extremely helpful the day we went into the store. She was patient with us, friendly, and just overall thoughtful. She made our experience very pleasant. Thank you, Mays! :)”
“A very nice young man named Grant helped me in the store today. He had interesting hair that resembled Frank Ocean but he was very nice and helpful. 10/10 Customer Service”
“Had a good experience today when I went into the store today with some tech issues on my iPhone. Was prompted and warmly greeted by Eunice and Lexi. They were able to solve the issues with my iPhone. They were patient, friendly and genuinely wanted to fix my iPhones issues. Really appreciate their help and professionalism. Will continue to come to this store for my next iPhone.”
Open 24 hours
1501 FM 407, Lewisville
Electronics
“Went to pick up DoorDash order. Man inside had it ready in a bag and everything hustled over to get it and made sure to leave my ice cream in the freezer or keep cold. Absolutely great service”
“Ram and Hany are amazing!! Very thorough and overall friendly! They helped me switch from boost who are horrible and gave me lots of problems. I will always come here because of this amazing service! Thank you both.”
“There are a handful of times that I can say I've received attention to detail from end to end with a focus on a result and not the sale attempt. This is one of those times.David and his team were always responsive at all times and their goal was to make sure you had something that you were happy with and ultimately made sense and was thought out. I wish all companies were this way.There are competitors in the area (that I paid good money to before working with TA) that just slam something in, dont give any damn, and walk away. This is not that kind of place.For any theatre, wiring, sound, etc needs honestly look no further.”
10AM - 8PM
2104 Sadau Ct Ste 120, Denton
Electronics
“Ronaldo H. went above and beyond customer service. He exemplified what Cricket wireless stands for. He expertly explained what phone plan would be best for my wife and I considering we’re in the military and move around constantly due to deployments and temporary duties around the United States, now we can rest assured that no matter where we go, cricket wireless will have our back with the best phone plan all thanks to Ronaldo H. Definitely rate 10/10 in every category for that guy. Cricket truly found a diamond in the dirt with that respectful young man. Thank you Cricket!”
“Zie in the bakery is so so wonderful! I had ordered a cake from here for my birthday back in February and it was designed perfectly and tasted wonderful. Went back this month to get another cake for my stepdads birthday and this one was equally as amazing. She never disappoints.”
10AM - 7PM
1805 S Loop 288, Denton
Electronics
“My voicemail had a glitch and would not accept messages for the past 6 months. I tried calling Verizon and could not get past the automated "help." I went to the Denton Verizion store on Loop 288, and Shea (a real human) patiently worked through the problem for me. He fixed the error, and I now have a working voicemail service. He didn't make me feel like an incompetent idiot either!! YAY SHEA! THANK YOU!”
7AM - 11PM
1801 S Loop 288, Denton
Electronics
“It's a decent store, not as nice as some but better than others. I am a little weirded out by the loss prevention guy with curly hair that follows me all the time.... I think it stems from when I would go with my late mom, who had a stroke, and would literally spend 2+ hours there lol. But like dude, I don't steal. I like to browse. Target has some neat stuff! And my momma takes FOREVER to shop because she loves Target, and Decatur doesn't have one! So she spends her time in there! Lol but bro, please, stop following me. I'm not who you need to be looking out for. Lol but, do your job bro, good on you. I am not worried about the watching, lol but just know I see you sir lol ?”
10AM - 6PM
1275 US Hwy 380, Frisco
Electronics
“I was in this store yesterday with my daughter because I had problems activating my phones, but since I arrived everyone was very friendly and responsive, especially Jalen who was extremely patient throughout the entire process and fixed everything. I thank you because it is a super customer service that deserves 5 stars. The entire staff is truly a team. I simply recommend this store 100% thanks for your help Mr. Jalen.”
“Great team! They answered my questions and addressed my concerns clearly and honestly. I didn't get the run around I typically received from other t-mobile stores I have visited. For example, being told my ordered equipment is out for 3 months when it was in a back room. I will be returning to this specific store for all future purchases and phone upgrades... if they keep the same practice ethics, of course. :)”
“Awesome shopping experience......Jordin, who worked in the Apple department, helped us out from start to finish. Made our shopping experience totally pleasant!!!!!!
Got everything we needed@
Jordin went above and beyond in making our shopping experience good and expedient!!!!!!”
7AM - 11PM
1801 S Loop 288, Denton
Electronics
“Target has wonderful employees that are actually knowledgeable and helpful. Had a great experience trying to find a specific item. Also, easy returns if something does t work out.”
“I have been helped twice, I’ve the course of year by Addie who is very knowledgeable. My daughter’s computer is needed for online school and we were fixed in minutes! Thank you for this terrific team member on staff.”
Open 24 hours
1100 FM2181, Corinth
Electronics
“I love our local 7-11. The staff is always nice the store is kept clean. They even allow me to bring my puppy in when it's too hot outside. Some of these cashiers are so friendly and professional. I only say some because I have not met all of them obviously. The cookies on the way out are the best!!”
“Walked in on a Saturday to upgrade my phone and the people here were the coolest. Jared and Reid helped me and were very patient. They explained everything thoroughly and were honest, and answered my questions. Jared helped me lower my monthly bill as well. It took a long time for the information to transfer over but it flew by because they were so nice! I’d come back only to this store if I needed help again!”
Open 24 hours
2670 FM 407, Argyle
Electronics
“Hands down this has been my favorite store. It's ALWAYS busy unless you go late evening. However, the cashiers move pretty fast so your wait in line won't be long.”
“Cell phone chores are never a pleasant thing to take care of... I usually start online and find some customer svc # where I stupidly yell at a robot for a while and get hung up on. Eventually, you gotta go to the store and deal with it, which is usually hit or miss with ANY company. Abdul was the young gentleman working that afternoon and he knew exactly what I needed and I barely said 2 words. He fixed it in the time it took me to blink. He's magical. LOL Could not thank him enough.”
“Went to this store to ask about promotions, got a good rundown on what's new and what's good. Julio went above and beyond in explaining everything including a way to save $30 off every month.”
Open 24 hours
8999 FM 423, Frisco
Electronics
“This 7 eleven is my neighborhood gas station. The attendants are generally very accommodating! I really wanted wings and they made them fresh for me. I really appreciated it!”
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“Black girl at the counter on 3/18/23 around noon was very pleasant. So was the young white guy who was there when I walked in but by the time I finished browsing she was the one who checked me out and you could tell she was happy to be there. C-stores/retail are often the primary way we interact with each other anymore so it’s nice to be greeted with a genuine smile. She made sure to check for correct pricing on one of my items without being asked (I saw many reviews about incorrect pricing so it’s worth a mention). Store was clean also despite being pretty busy this time of day.”