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10AM - 7PM
1715 Expressway 83 A2, Penitas
Electronics
“I purchased a ps5 for my brothers birthday and did not fully check out the console which was my mistake after realizing the console had a problem and I had passed the 24hr mark by a day, Andres did not give up on helping me and helped me get a replacement console for a price difference and the best situation for me. EzPawn Conway, Andres and Management have a great team and do help customers with the best intention to satisfy their customers. I am truly grateful and a happy customer ??”
“If not the best,one if the best Metro stores in the valley, all because the service Joann provide to my father,the patience and transferring all the info to the new phone for him. Thanks Joann, God bless .”
“Wonderful employees very helpful and walked me through the process in an easy and fast way. Jasmine helped me out so much she’s wonderful at what she does 10/10 experience ! definitely will be coming back ??”
“The service was incredible; Juan and Julio were exceptional and very attentive to help meet my needs. I highly recommend this place to get you that extra cash you need on a quick jam…. Thanks guys”
“Was very happy with our service the day that my mom and I went in. We were quickly greeted and asked what we were going in for and were able to get help after a while (it was packed but at least they kept tabs on the people waiting). Elizabeth was the lady that helped us and I would HIGHLY RECOMMEND her as she was able to help us with what we needed and she even went above and beyond to help us switch from our old phones to our new ones right there and then and she even put on the protector screen and phone cases on our phones. Apart from such great service she was kind enough to elaborate on any questions that my mom and I had and even translated everything in Spanish for my mom so I really appreciated everything she did for us that day (12-24-25). Thank you, Elizabeth <3”
“Good customer service 10/10. Times i’ve been there Brianda is always the one who helps us out and always helps us with any questions or concerns we have. She is so patience, nice and answers all your questions totally recommend her”
“I was considering upgrading from my Android to an iPhone but felt unsure about making the switch. Amaday at Metro stepped in to help.
She patiently explained the features of the iPhone 14 , highlighting its camera capabilities, user interface, and app ecosystem. She also assisted me in transferring my data seamlessly from my Android device. Thanks to her expertise and support, I'm now enjoying my iPhone 14 and loving the new experience it offers!”
10AM - 7PM
3502 West Main Avenue Ste 5, Mission
Electronics
“Switched 3 lines from metro to cricket the same day. I got awesome service from Mario!! If you want the best service in the valley come to this store,the customer service is THE BEST IN THE VALLEY. Will recommend this store to all my family!!”
10AM - 7PM
300 S Alton Blvd Ste 7, Alton
Electronics
“Yessica was super helpful and kind. Her speed and service was ?. Helped me transition the entire family from the big name retailers to Cricket in just a few minutes helping us save alot. Very grateful thank you.”
“I went for some Tint on my 93 chevy silverado and was impressed with the work they did. Tint looks excellent. Top of the line! Now going in for some Audio work!! Recommend it 100%.”
“I’ve always had a great experience at T-Mobile thanks to their motivated sales associates and excellent customer service. Every time I come in, I feel welcomed and taken care of. I especially want to highlight Samantha—she’s an outstanding sales associate! Samantha is always willing to help, has an amazing attitude, and her positive vibe makes every visit a pleasure. It’s clear she truly cares about customers and goes the extra mile to make sure all your questions are answered. Highly recommend this location and their awesome team!”
9:30AM - 8PM
215 W Main Ave Suite B & C, Alton
Electronics
“Wow! Words simply cannot express how amazing the service is here. Personally, I used to HATE going to phone stores just to wait for hours with no help but this was a completely different experience. I absolutely LOVEEEE the service here. All of the girls that helped me set up a new line were extremely helpful and any questions I had they answered with complete honestly. I am so satisfied with their help and I am so excited to finally be apart of the Metro family! THANK YOU!”
“⭐️⭐️⭐️⭐️⭐️ 5-Stars
I had an amazing experience at metro T mobile. The customer service was outstanding from start to finish, and I especially want to highlight Andrea who helped me. She was patient, kind, and really took her time to explain everything clearly. She made sure I got exactly what I needed and made the whole process super easy and stress-free.
It’s rare to find someone who genuinely cares about helping customers, but she absolutely did. Thank you for the great service Andrea, metro definitely gained my loyalty thanks to her!”
10AM - 7PM
2009 3 Mile Line Rd Ste 100, Mission
Electronics
“Great customer service from manager Destiny she helped me set up my phone,highly recomend this cricket which she had alot of pacience transfering my number and pictures also help me take my phone with a payment plan. My husband and i will make this cricket our go to from now on.”
10AM - 7PM
4221 N Conway Ave Ste A, Mission
Electronics
“Good experience. They didn't have the phone I wanted so they contacted the next store over and they had it. I've been with Cricket over 10 years with no problems. I worked in the oil fields for 8 years and cricket always had service out in the boonies. When all the others failed I still had service and broadband..”
10AM - 7PM
508 N La Homa Rd Ste C, Palmview
Electronics
“I had a bad experience and Irery the manager reached out to me and we worked the problem out and she was just great the best costumer service ever she will make you want to come back I truly appreciate people like this definitely she gained a new loyal costumer !!”
“We have had various work done at our multiple locations by Sound Innovations and it never fails! Always very satisfied with all their work. Thank you and keep up the Great Service!”
“Omg I went to FAMSA expecting a headache but I got the opposite. Best experience ever. Nancy took care of us. She was very helpful with every question we had. We were in and out in 20 minutes. We will definitely recommend and come back!”
10AM - 7PM
1314 W Palma Vista Dr Ste 2, Palmview
Electronics
“Lizbeth at 1314 West Palm Vista drive and palmview Texas is so awesome very courteous she helped me with my new phone she was just awesome I recommend this location 100%”
“Amazing service from this store! Reyna assisted me great and efficiently she helped me set up my new device and explained everything great I had no clue on how to use it switching from a galaxy 10/10 recommend coming to her <3”
10AM - 7PM
304 S Conway Ave Ste A, Mission
Electronics
“Very helpful staff, They helped us with a very detailed description about the phones and helped us decide on with suited us best. Easy and inexpensive activation. Thanks Cricket staff.”
“Very satisfied with my purchase at this store the employee I believe his name was Jose was very helpful. He helped me set my Gmail and get Amazon prime great service very professional guys he is the real deal !! Go to this location 100 thumbs up”
“I always come here for prescriptions and always find great deals in the clearance section. Haven't had an issue with employees. Clean and clutter free. Easy to find things. The only issue would be the restrooms.. They are so filthy and disgusting..something needs to be done about that”
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“Yanira is the Cricket employee that helped my husband out and when I tell you she was awesome is cause she was. We live in Rio Grande City and prefer to drive all the way to Penitas just to get help with them cause there so professional at what they do. We left super satisfied. Thank you to Yanira she was amazing.”