Sporting Goods in Plano, TX

“Recently had a great experience at this location! Kieran was helpful and very knowledgeable. I walked out with a new pair of ASICS Gel-nimbus and am excited to put some miles on them.”

“I am an owner in a local fitness studio called Body Machine Fitness. I recommend all of my clients to Dallas running company because I know they will be taken care of.Over the years I have been to pretty much all of the running stores in the metroplex. They all carry pretty much the same shoes, but the experience can be wildly different from one store or location to another. In my experience, many employees don’t know what they are talking about. It’s as if they aren’t runners or haven’t been trained in anatomy. It ends up being a very inconsistent experience. It used to be where I would recommend that somebody go to such and such store but only see one particular person because they know what they are talking about, but if they are not there, then leave.Here, everyone is thoroughly trained and extremely patient. They will work with you as long as you need to to make sure they get everything perfect for you. I think it’s extremely smart that they start with a 3-D body scan of your foot to understand your anatomy and which shoe manufactures might fit your feet the best as a starting point. I think this removes a lot of guest work out of the equation. Then, they analyze your gait and recommend orthotics (special corrective insoles) if you need them. As an example, recently one particular shoe I really loved from ASICS is no longer made anymore, so I had to find a different shoe that works for me. I spent over an hour in the store trying on different shoes… after I settled on a pair, honestly I still wasn’t sure though if these would work for me. It’s really hard to tell when you’re inside of the store. But I bought them and then did a few workouts. I ended up not liking them and I was able to bring them back and exchange them with no questions asked. To me, that’s amazing.”

“I haven't seen a business before with uniformly positivity from sales to service to administration. I ordered new equipment along with disassembly, transport and reassembly services. The service crew consisting of Thor and Giraffe were prompt, friendly and completed their tasks quickly, competently and with no damage to my home. I recommend Universal Billiards unequivocally and wish that other businesses and trades were on the same plane!! DS Frisco, TX”

“Thursday February 8 2024. Just did a fitting with Jay. It was a great experience. Pointed out some things that I needed to overcome and good advice to overcome them. We bounced back and forth a couple of shafts before the right one was finally agreed upon. Been wanting to have my new pxgs fitted and when I had the chance I did it. Glad I did and would recommend jay for the job. Also (average) Joe lol was on hand to observe and help. Again Jay and Joe thank you! Looking forward to my new fitted clubs to arrive. God bless!!”

“This will be a long one so TL;DR: Needed more than just a stick, ended up with an expert “fitting” for the right cue. I could not be happier with the service and merchandise. I’ve recently decided to try pool again; first step after playing with the junk at the bar was to get a decently priced, playable beginners stick, that would not fall apart within a year of purchase or warp out when it inevitably gets put back into the closet after 6 or so months of use. I looked all over the Dallas area for a billiards place and only found this one, my initial thought was to attempt to purchase from an online source due to the low user rating, but a stick is not something you buy online, and not all ratings are equal, so I decided to give it a shot in person. I’m extremely thankful that I did. Upon entering I was greeted by Courtney Stick (her real name), and laid out my requirements. She then immediately started asking questions I didn’t know I needed an answer to. Eg, did I want a linen wrap, leather wrap, or bare stick. I had no idea, so she told me about the pros and cons of each. I had no idea what weight I needed for my stick. I always assumed it was a 21 or higher, turns out that assumption is why I kept hitting below my potential. She spent at least an hour with me going over every detail that may or may not play into finding the right stick within my budget, to include letting me play a few games on their in store demo table using each of the sticks I was interested in, each time helping me narrow the focus down on what I needed. I was also instructed on proper care and maintenance and storage. In the end I left with one of the least expensive sticks in the house, it was perfect for my needs, it was genuinely sharp looking, it was the right weight, it was the right wrap, and it was the right feel. At no point did she try to upsell me, but she made some very compelling arguments regarding certain accessories that every pool player should have… so of course I bought them. Sadly, when I went to use the stick for the first time there was a slight wobble. It had only been a few days, “I knew this was going to happen” I thought, and dreaded it, but called to speak to Courtney to explain the situation. I was asked to come in so the issue could be fixed. There was absolutely ZERO fuss involved. They stand alllllll the way behind their products, and arranged for a full refund. On my return I had the privilege of being served by Partick Hammontree. We went over a lot of the things I hadn’t considered prior to buying the first stick, like my expectations of play, we further refined my weight requirements, went into a deeper dive on wraps or bare back, and talked a lot about deflection and the various sticks that are designed to mitigate it. It was yet another hour of being taught how to buy the correct stick that would last me longer than a few months, and that would be playable well into the future with proper care and maintenance. I ended up returning the original stick and purchasing a higher end one that feels like it was literally made for me. It was a great experience, made so by the professionals that took my every question seriously, made sure I was armed with better questions, answered those, and made sure that I understood everything before letting me walk out the door. I have every confidence that the service after the sale will be there well beyond the life of this stick, as all of my billiards needs will be handled here exclusively. Thanks Courtney and Patrick. You really made a great impression.”

“This place is a gold mine!!!! Sometimes I stop in just to look around, knowing I'm not making a purchase. They have been awesome in every way- from gripping your clubs to offering a pretty wide range of gently used clubs and golf bags, they take care of you.”

“Travis was amazing to talk to and his experience and expertise were clearly evident in guiding us to the right scooter for my very active kids who wear out most everything they touch.His ability to speak to the proper wheels the proper handlebars the proper deck the proper everything - sized appropriately for my son who is in the store - as well as safety equipment helmets and everything really made me confident that I'm doing the best thing for my kids with his guidance at this store.Plus his prices are basically the same as you could buy online, but you don't get any of the guidance or expertise when you buy online.”

“Everyone in this store is extremely helpful and kind. The store associate, Wyatt was very knowledgeable and spent a lot of time letting me try on a lot of different running shoes. I will be coming back.”

“Man these guys are awesome, I had difficulties trying to find a helmet that fit me due to me having a big a** head. Immediately these guys went into the backrooms and found one to my liking from the color,price, looks, & fit Definitely coming back for more gear”

“Cardinal's Sports Center is the place to go for all your sporting needs! The staff is super friendly, inviting and helpful. I was able to make a big custom basketball jersey purchase in just minutes with their guidance on all the various options and combinations, they have an excellent selection. Shout out to Don who went out of his way to make sure our team was well equipped for the start to our basketball season. You'll be in great hands and good company at Cardinal's Sports Center!”

“A big thanks to Mitchell! He helped me get squared away with two AS Roma jerseys for me and my wife. We are planning to wear these jerseys at Stadio Olympico in Rome for a dream visit to watch our team. The store staff also helped us with some Liverpool gear for gifts for my son. I love this shop and gonna do some Christmas shopping there for all my football fanatic friends.”

“We have used this vendor for 4 seasons. Love the staff and customer service. Love the quality and style! Can't say enough positive! They outfit our Junior High and Varsity teams from "bow to toe" :)”

“Went to the store today with some returns and the manager Ruby was super helpful and took care of everything 100% also Kate was on the floor helping us out find the perfect sizes in both men’s and women’s department”

“Sure I'll give it a good review. They have just about any team you could possibly want and a large selection and when I was in there just browsing around employees made it a point to ask me if I needed anything. It's a very packed heavy store so much stuff it seems like a discount store because it's so tightly packed with every piece of merchandise but but the employees are always willing to help and point out in the right direction”

“Giving 5 stars because you're the closest sporting good store that buys used disc's. I would recommend a couple things. 1. Try offering more $ for disc's based off the plastic, (star, champion, dx) I would also like to be paid out in Cash and not by a check. That is just extra time out of my day having to go to the bank and cashing it. I could drive to mckinney and sell 10 disc's (star/ champion plastic) and get $40-$45. When I bring 10 disc's that are star/champion plastic to PIAS I'm offered $10-$15 less. I could sell the same 10 disc's for $5 each at any course in dfw. I get PIAS wants to make a profit off buying used disc's but don't offer $3 for a disc that you are going to turn around and put $8.99 on it”

“Went to the shoe department and could not find what I wanted. Then an associate by the name of Luke helped me and went above and beyond to make sure I got what I needed. Awesome customer service. He sat down with me and looked for the shoe and the size I needed for me and my daughter! He was awesome! Made me feel really comfortable! Will definitely come back ! Thank you Luke! I called him Aka Luke Skywalker!! When you go there in the shoe Dept. The guy with the long hair in ponytail he will be glad to assist you with a smile ! ? 10 stars ??????????”

“I purchased a product that was broken and needed to be exchanged. This happens sometimes. Luckily for me, Bryce from the customer support deck helped me and Academy made it right. Will shop there again.”

“I was there because I needed to get a new belt for my shinola watch. The Filson store wasn't open on Sunday. By looking at their inventory it's well made and a perfect clothing for young professionals and many others.”

“I was apprehensive about coming to this location after reading all the negative reviews. I've been a Fabletics member for over 5 years but this is my first time visiting this location. I was pleasantly impressed with the help around the store. We were greeted as soon as we walked in. I had a couple ladies help me figure out which leggings were an outfit. Another employee helped me get my room started while I kept looking.The membership does require a card on file and you must cancel before the 5th day of the month. I set the reminder on my calendar every month it's pretty much ingrained in me now, ha! Always skip the month if there's nothing I want.”

“The guy and girl working there took care of me very well, quick,and very helpful, helped me find the exact size I needed and was very patient with me trying on several shoes. Thanks again”