Major Automotive in Plano, TX provides honest and reliable auto repair. The shop works on all makes and models, offering routine oil changes, expert brake repair, and other services. The ASE-certified mechanics are knowledgeable, efficient, and extremely competent. They provide fast and friendly service with accurate diagnostics. Customers receive transparent service with upfront pricing and written quotes that are broken down. Bids are given ahead of time and prices are reasonable and fair, representing a good value. The team is professional and takes time to explain repairs and answer questions, ensuring customers feel comfortable and never taken advantage of. They are committed to satisfaction, getting the job done right the first time. The business is noted for its personal touch, checking in on customers and providing conveniences like a free Lyft service. Customers report tremendous service, feeling their trust has been earned. Many highlight they will return for future needs and highly recommend Major Automotive as a go-to spot for quality auto repair.
The service desk team was very polished and professional. Once the inspection was completed, they determined that there was no major issues with the vehicle. We were completely satisfied with the service.
December 2025
Honda service performed. All went well. Friendly helpful staff
September 2024
Was able to get an honest diagnosis of the problem and given a written quote that was broken down. Fast, friendly, and fair service. Did not feel like I was being taken advantage of because I'm a woman. Definitely recommend and will be back for any other services I may need.
