The Home Depot in N Plano, TX, is a helpful and well-stocked store that serves the local community's home improvement needs. It offers a wide range of tools, appliances, outdoor furniture, building materials, and gardening supplies, making it a convenient place for DIY enthusiasts and professionals. Customers appreciate the knowledgeable and friendly staff, with employees like Joseph providing professional assistance and Amrita delivering precise, expert advice. Mark, at the Frisco store, is especially praised for his obsession with customer experience and going above and beyond. Although most staff are helpful, some customers find it difficult to find assistance or staff who understand the store layout, and the returns area could be better organized. The store can be crowded, especially in main aisles, making shopping less comfortable. Despite these issues, customers highlight positive experiences with employees such as Oscar, who provided excellent customer service by helping locate specific items and finding sales. Overall, the store is a good place to shop for home projects, with friendly staff and a wide selection of products.
Always could find all my hardware supplies at this location. This locations is always stocked and the staff would go out of the way provide any help or guidance you may need. Look for good deals over the Thanksgiving and year end holidays.
March 2025
Great store with excellent service! Joseph was very professional and friendly and really took his time answering our questions. He was very helpful, and we will definitely continue to shop here for all our home needs!
March 2025
Millwork specialist Amrita Hiremath is treat a customer service specialist who knows the profession. Every precise in what she does A++++++++ to you Amrita and your helper😎
