“Was not getting emails on my phone but did get in airpad.
Erica examined the phone, settings , and made the needed adjustments to restart emails showing on my phone. Erica is very knowledgeable , and made me happy that I switched to T-Mobile . She is typical of the outstanding providers of customer service company wide .She did that in 10 minutes and I was on my way.
Be glad you have Erica on board !”
“I had an excellent experience working with Chris at Spectrum. From the moment we spoke, he was professional, knowledgeable, and genuinely helpful. He took the time to clearly explain everything, answered all my questions without rushing, and made sure I understood my options.
Chris represents Spectrum extremely well. If you get the chance to work with him, you’re in good hands. Highly recommend!”
“Came here around 3 to get my phone replaced. Honestly, the service from Joey was superb. I believe going mid day is best because there is less of a crowd and more employees. Do not go after 5 unless you plan on waiting. I’m changing my review to 5 stars because the service was fast and Joey was excellent and communicative.
Take about 2- 3 hours of your day if you plan on coming here. This is NOT a place you receive prompt service. Seriously. There are not many workers and the store tends to be PACKED. Not enough seating either. I had to leave! With a broken phone”
“I had a wonderful experience at the T-Mobile store! Denise provided excellent customer service and was so kind, helpful, and patient. She went above and beyond to make sure everything was taken care of. Thank you, Denise, for making my experience so great!”
“The Verizon lady associate was very knowledgeable and helped me alot to purchase a new phone and transfer my data from my old phone to the new one without missing anything to the new phone! Thank you!!!!”
“Really good experience! I was so confused about electric pricing and which tier would be best for me. When I reached out to Beeconnected I got a quick response and really excellent advice that is set to save me a ton of money on electricity this year. Thanks so much!!”
Open 24 hours
2745 Dallas Pkwy, Plano
Internet Service Providers
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“Jaylin was awesome with assigning me with the set up of my new iPhone 16. He was very professional and knowledgeable in products and help to assist in getting the best prices. He assisted with set up for my child’s very first phone with T-Mobile. If I could give him 10 stars I would. Very respectful and customer friendly you man. T-Mobile has a stat!”