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10AM - 5PM
1941 Preston Rd Suite A1000, Plano
Mobile Phones
“Michael was super helpful.. I hopped in on my way home from work for a quick repair and I was in and out of there in a few minutes. Great location I Always get good service here. Thank you !”
10AM - 8PM
6121 W Park Blvd, Plano
Mobile Phones
“Cell Doctor provided exceptional service with a quick turnaround! Their expertise and efficiency are truly commendable. A+ for anyone in need of top-notch phone repair!”
“Nicholas saved the day for me. He worked on my phone that was screwed up beyond usage (self inflicted ?), and got it working and in tip top shape. Be sure to ask for Nicholas; he’s a problem solver.”
“Thank you so much to this amazing ladies, Ny, Amari, Giselle that helped me today and they were so sweet and helpful, I got my new phone with them, and the whole time they were helping and they give me and my friends very good attention. Thank you!”
“Alex was so helpful we went in and told him what we wanted. He our phones ready and had us set up in no more than 30 minutes. We started a new service with two lines and two phones. I recommend this location”
“I have upgraded multiple lines on my account at this location. The employees are always knowledgeable and efficient. They have even given me advice to save money. Highly recommend!”
“Was not getting emails on my phone but did get in airpad.
Erica examined the phone, settings , and made the needed adjustments to restart emails showing on my phone. Erica is very knowledgeable , and made me happy that I switched to T-Mobile . She is typical of the outstanding providers of customer service company wide .She did that in 10 minutes and I was on my way.
Be glad you have Erica on board !”
“Just came in to switch out my equipment and it was the best experience I have had with spectrum from Houston to Dallas. Chris made it so smooth. This is now my spectrum store”
“We had trouble porting our numbers with the people online. Jared helped us out and we got it done in minutes. We wasted our time for half an hour in calls all for them to mess it up. I highly suggest coming here.”
“Kasandra was an amazing help, her customer service is beyond amazing . She is very patient with her customers and i will defiently keep coming back because of her .”
“Great and reliable repair service, had a problem with my PS4 and fixed the problem in less than an hour. Won’t charge you high price like other places do. I recommend to anyone who has electronic problems!”
“We just went today to initially fix my payment details and then inquired for their internet bundle. One of their crew named Ariel is really informative and awesome. She went above and beyond on giving us the informations regarding benefits, promotions and everything about the internet bundle. She is an asset to the company. Surely we will be back and look for her.”
“Katie was incredibly helpful and super nice! She walked me through the entire process of upgrading my phone and shared all the great promotions available. She made everything so easy. I highly recommend Cricket Wireless for their excellent service and friendly staff like Katie ?”
“Went in today to try to figure out why my device was being weird not receiving messages. Tennyson and Juan were so sweet and helped me address my concern.
They were all really empathetic and even told me about some new services I qualified for. Look for these guys! They're awesome and patient ?”
“I loved the staff . Very very welcoming . When I went in with my brother right after work, we came in to fix something and they were very cooperative with us. Alexis and Melanie were on the clock when we arrived there and right when we walked in they greeted us with a smile and we just felt welcomed , they helped us out with everything we needed . Plus I added like 1,000 questions and Melanie kindly answered all of them which I appreciated very much . 100/100 service!! . Melanie and Alexis were very patient with us and that’s what most customers need when it comes to receiving help so I really appreciated their enthusiasm and hope you guys get to meet them if you go there”
“I’ve been with Metro for almost 15 years, and yes, there are stores way closer to my house. Do I go to them? Absolutely not. This location has my loyalty, like it’s my Wi‑Fi password, unchanged, unquestioned, and fiercely protected.
One absolute legend at this store got me a brand‑new S25 for $0. Zero. Nada. All I had to do was switch from Metro to T‑Mobile, and she made it so smooth that I almost dropped my water from pure shock. I had to double‑check reality for a second.
Honestly, if this store were a person, I’d be planning a small but tasteful wedding by now. Five stars isn’t enough. Give them five stars and a standing ovation. ⭐⭐⭐⭐⭐?”
“At this spectrum location Oscar made my day after having a horrible experience in 2 spectrum location that told me they can't help me unlock my phone that's has been fully paid off. He was kind , intelligent and attentive. He fixed my issue in minutes.”
“The team at this AT&T store provided the ultimate in sales and service. I was greeted immediately at the door by Abe who spent at least 45 minutes with me, upgrading a phone and helping me get it ready to deliver to my father. This team’s dedication to providing a first class, positive customer experience is highly evident.”
“Ladies HERE, gave me GREAT CUSTOMER SERVICE..
I came across town from other Metro PCS , where I encountered THE WORST, CUSTOMER SERVICE. Lies, Scam, Time consuming, they're talking on personal phones in back keeping customers waiting, ( like nobody steals). Then service w/attitude, worst you can't understand them nor can they understand you..
Long Gone is Yesterday's Metro.”
“I needed to cancel my hotspot with T-Mobile. Carolina provided excellent customer service. She insured that it was canceled properly and was very professional. Every business needs employees like her”
“Daylon and Decoda, Thank you so much for all your help the other day. Verizon should be very proud of you. I was so impressed by your kindness, professionalizme and patience to answer all my questions and send me home happily with two new phones. kudossss!!”
“Andy was fantastic. Very helpful and clearly stated options. Came in to just transfer 1 line, ended up doing all my lines and moved yo TMobil internet. ?? ?? ??”
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“I came here because I filed a claim to have my phone screen fixed and while I was at it I went on ahead and just got my phone cleaned out as well And I'm definitely satisfied with the results My phone looks brand new”