“The full super heavy duty vehicle was full to it maximums, made it over the Rockies without an issue, the maximum flat speed 73ish might be it only drawback, safety first! Moving companies are a ripoff; hire loaders and unloaders and U-Haul is the way to go, period.”
“Well well pleasantly surprised after having a horrible experience at U Haul Plano on Los Rios, rd. This office/ site is a blessing. Friendly staff helpful within 30 min we were ready to leave. All paperwork done truck and dolly brought to front door. Excellent service I could not recommend them more. For all your towing and moving needs go visit the U haul branch on W Plano Parkway. They get a 10/10 from us.”
“Ken and Don were really helpful and made sure I found the right vehicle to move my furniture. Their kindness and hospitality was very appreciated. Would definitely come here again for my moving needs!”
“We had issues with the McKinney location since Tina made our reservation there but she doesn’t even work there, she works at a different location. She never made any notes stating we had two free days. We got the run around from McKinney, traffic department, Plano north, back to McKinney and ended at Plano East. Everyone said she was the only one that could fix it. Abdullah was the manager on duty at Plano East and even though we did not have anything to do with his location through our reservation Abdullah was able to sort it out and fix everything for us. He was the sixth person we talked to and my frustration was very apparent but he took his time and was very patient and overall amazing to work with when no one wanted to help us. If we lived there I would absolutely do business with him again. He cares enough to not give us the work around and throw us off to someone else and get it solved so he doesn’t have to follow up and deal with it again (NEITHER DID I!!) so thank you!”
“I reached out to the business via text and received a prompt response. Everyone at the business was friendly and professional. Steve took direct care of me and did a great job! I will definitely be a returning customer.”