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“This UPS Store is by far the best place to go for Amazon returns and packing and shipping needs! I had trouble with an Amazon return on Amazon’s end and they gave me the number to call and visited with my toddler while I sat in the store on the phone with Amazon trying to sort it out. They also pull out a piece of candy for my toddler after asking my permission which makes my daughter LOVE going there. It’s one errand I don’t mind running with my infant and my toddler in tow! Love love love this UPS Store!”
“I use the mail box service at Postal Shoppe. As a traveler, I need a secure address to receive personal and business mail and packages, and hold the mail until needed. For the additional price of shipping, they package everything in one parcel and send to me at my chosen rate when requested. Saving the hassle of asking family and friends for favors. When I am in town, my box is available to check personally similar to a PO BOX around the clock. Yes, you MUST have your box number in your address, they are very clear about that when renting a box. Just make it part of the suite number. "Suite 113 #xxx". Works like a charm. The staff is helpful and cheerful over the phone to send my mail anytime I request it. If my memory is correct, my Postal Shoppe box is similarly priced to my previous P.O. Box. Takes a lot of stress out of traveling extensively.”
“I stopped in today (2 Sept 2023) because I had to fax something to the IRS.I thought, *who even has a fax machine anymore?!*Turns out, NASA Post n Print does!The price and customer service beats the pants off FedEx Business centers, (they wanted 2.50 a page for a long distance fax, and Naymul charged me less than half that).I love the chance to support small, local businesses, and will absolutely be back for all the office shipping, faxing, and scanning needs I cannot handle at home. I highly recommend NASA Post N Print.”
“Nassar and his crew go above and beyond for their customers. I needed something printed for an event. Apparently I sent the wrong format, but they were very patient in notifying me and getting it figured out. The item printed was stellar. I was very pleased and grateful. Top notch customer service.”
“I’ve been with Pack and Mail for over 10 years, and I have to say that Ms. Janie and her team are fantastic. For the past five years, while working in and out of town, they’ve always kept me informed of any important mail. Just recently, I was away and expecting an important piece of mail. They went out of their way to check my mailbox and held the mail so my daughter could pick it up. I’m so grateful to have found a personal mailbox service with such caring and professional staff.
NH-127”
“What an experience! Is what I would like to say, ever since the best employee Steven Hudes left this store my visits just haven't been the same. Every time I walk in i expect to see his smiling face and helpful demeanor and my heart sinks every time I don't see it, in his memory I leave this 5-star review. I hope they understand what a great employee they had.”
“I just visited here to drop off a DHL package, and the experience was really great. The person who helped me (I think he name was Greg), was really kind and helpful. I’d stop by here again to drop off a package!”
“The people here are ALWAYS professional, prompt, friendly, kind, and knowledgeable. They provide great service and make it easy for me in whatever I need done. They never rush me, try to 'sell' me anything, and they always have made me feel like they are there to help me. Even when they are busy. I very much appreciate that. By far, it has been the best shipping experience I've ever had in my 60 years. No joke, no fluff.”
“(Translated by Google) Excellent service, very fast and reliable...Excellent service, very fast ando reliable(Original)Excelente servicio,muy rápido y confiable...Excellent service,very fast ando reliable”
“? Shoutout to Ashlee at FedEx! ?
It’s her birthday tomorrow, but she’s the one out here making everyone else feel like it’s their special day. I had an interaction with Ashlee that honestly made me feel like magic—helpful, kind, and genuinely uplifting in a way that you just don’t forget.
Ashlee, thank you for going above and beyond. The world—and FedEx—need more people like you. ?
Happy early birthday! ? You’ve already made mine better.”
“I have been using this place for the last 10 years. Recently the owner retired and a new family has taken over. The husband and wife duo are doing an amazing job!! I love that they are running the place same way, like family!! Thank you so much for all your help and your honesty!!”
“L’oreal was great. I had a time crunch and a tech deficit but she came in like a SuperHero and killed
It! Cool and Calm with a great smile!
Thank you”
8:30AM - 6:30PM
9720 Coit Rd Ste 220, Plano
Shipping Centers
“I stop by this UPS Store regularly and always have the best experience. Little to no wait times and everyone is so friendly and helpful. My son loves coming in and getting a piece of free bubble wrap that the staff gives him each time, it’s very sweet. I would highly recommend this location!”
“Couldn’t ask for better service than what these two Ladies provided, I didn’t get what I needed because the printing I was needing wasn’t a service they generally provide, but that didn’t keep them from going the extra mile and giving an effort that you don’t normally experience in today’s world of mediocrity and lack of employee knowledge. Excellent experience very satisfied..”
“Quick service and super helpful. Came here because the place I usually went to was closed and honestly will not be going back to my old place, Mr Parcel is much better.”
8:30AM - 6:30PM
6505 Park Blvd #306, Plano
Shipping Centers
“I paid for next-day air delivery, and my UPS package was supposed to arrive by Monday, May 19th, but it still hasn’t shown up, even though it’s now Wednesday. Despite this, Grahm Lingor, the owner of The UPS Store #306, went above and beyond to assist me. He made several calls to the distribution center to get as much information as possible and helped in every way he could. While I’m still waiting for my package, I’m extremely grateful for Grahm’s excellent customer service and dedication. Highly recommend this store for their commitment to customer satisfaction!”
“Jared assisted me tonight and made the process of printing so easy for me and showed me how that works. Will come back. He had excellent customer service and so friendly.”
8:30AM - 6:30PM
3308 Preston Rd #350, Plano
Shipping Centers
“I only like Paul, he is fast, easy, very hard working man. I and my husband only come here because of Paul, he is always taking good care of us with a friendly smile. Paul always out of the way helping me and very patient with me. Wish the store have more people like Paul- "not old and slow" but experience and wisdom. Love Paul i will bring many more packages often to Paul. Thank you for having Paul to help us. We don't have to make many trips and waste our time!! 10 stars for Paul”
“I’m having a huge issue with FedEx wrongfully billing me over $1,200 for a package I never sent. The Customer service # is absolutely trash and unhelpful. I walked in the store and Flo the manager took the time to listen to my concerns and reached out to her contacts to see if she can help resolve my issue. I really appreciate her help! ?”
“I needed to mail three bottles of wine, individually. The gentleman that assisted me did not have boxes that would work well but immediately called a supplier nearby. Unfortunately, they did not have the proper sized boxes either. Undeterred, the gentleman cut down three larger boxes to create the perfect sized boxes, then carefully and thoroughly packed my wine bottles. He was so nice and really went the extra mile to help me. I received excellent customer service and highly recommend OptaShip.”
“Amazing experience ! This is what the post office should be like. Great service, fast, clear and professional. I will definitely use this spot over usps as often as possible.”
8:30AM - 6:30PM
3948 Legacy Dr # 106, Plano
Shipping Centers
“Jon Damon, the owner, Matt, the manager, and their entire team were absolutely INCREDIBLE! I took a bike there to be shipped across the country. Not only did they handle it all and make it super easy for me, Jon called me hours later to say he fit it into an even smaller box and wanted to refund me $150!! Everyone was so kind and thoughtful and really went out of their way to help me and save me money. I would give 10 stars if I could.”
“8/5/22: Michaela greeted me when I arrived. I explained that I needed help shipping a package, since the return label that I printed was larger than the box. She made a smaller copy of the return label and took care of it. She was very pleasant and pointed out a drop off box for any future drop offs that didn't require assistance. She made shipping a package easy, and was very nice about it. The only downside I've noticed on prior visits is that customers park in the handicap spaces without a placard or a handicap license plate. Even if only to drop off or pick up a package, handicap parking is for those who are authorized to park there.”
“I have been coming to this location for many years & I wanted to take a few moments to express my thanks & appreciation to an employee named Michael. Michael's been working at this location for I believe 11 years and every single time that I come in he has been there working he is very receptive of the information that I've given him about what I've done. He is very patient and is encouraged to get the job done right the first time. The management team at the store is also awesome and helpful. So if you need anything done in terms of like office stuff, definitely come here.”
“Awesome people they always take care of everyone super fast and no matter how busy they are they are always friendly and greet you as soon as you enter. Highly recommend!”
“The store manager Char was extremely helpful, knowledgeable, and friendly. The store itself is very clean. I appreciate the cleanliness and the precautions being taken during this time. She was very thorough and made sure I understood all of my options. Outstanding customer service!!!”
“I wanted to take a moment to recognize Anna for her outstanding customer service at FedEx. She was incredibly helpful and knowledgeable, and made the entire process smooth and stress-free. Her professionalism and friendly attitude really stood out—she’s a great representative of the company!”
“Fabio was absolutely amazing and made my return much easier! He was so kind and swift, which is exactly what a customer wants when simply trying to return a package.
The owner, however, can work on his customer service — wasnt impressed with him.”
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“The owner Neeraja was very knowledgeable and assisted me with completing documents, checklist for passport renewal application. She notary the required documents, as per checklist.
The prices are also reasonable.”