The UPS Store #5904 in Plano provides a wide range of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. The store is locally owned and operated, with a focus on helpful and friendly customer service. Customers often praise the staff for their kindness, knowledge, and professionalism. One reviewer highlighted how the staff, especially a young man, went above and beyond by efficiently handling printing needs and being thoughtful of customer needs. The manager is also appreciated for accommodating late package drop-offs. The store maintains a clean and visible location, with clear signage, including their email address printed on laminated paper for easy access. Customers feel confident in the transparent pricing and the store’s ability to handle unusual requests, such as packaging strange-shaped items. Many appreciate the staff’s genuine kindness and willingness to help, making each visit smooth and convenient. Overall, the store is highly recommended for its excellent service, professionalism, and helpful staff, making it a preferred location for printing, shipping, and other business needs.
Fabio was absolutely amazing and made my return much easier! He was so kind and swift, which is exactly what a customer wants when simply trying to return a package.
The owner, however, can work on his customer service — wasnt impressed with him.
January 2025
I've been going here for years and I always receive friendly and efficient service.
January 2025
Just had to drop a return box but service was quick and polite!
