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“Five stars. Consistently a great experience at this Home Depot location. The store is clean, well-stocked, and easy to navigate. I was able to find exactly what I needed without any hassle, and the staff was professional and helpful. Just a solid, reliable experience all around—exactly what you expect from a great hardware store. Highly recommend.”
“5 stars! It is so refreshing to walk into a hardware store and actually receive help/acknowledgement. Even with the new Lowes/Home Depot down the block, this Ace is the Place.”
11AM - 4PM
2930 Preston Rd #850, Frisco
Hardware Stores
“Took a retired cousin to buy some specialty wood for a project. The employees were accommodating and helped him with what he needed. As they got to talking the employees turned out to be a valuable information specialist. My cousin and I spent at least 45 minutes to an hour and he bought what he needed. It was a pleasurable experience. I recommend anyone into woodworking to stop by and see the whole store. Its a treasure trove of ideas for gifts and items that can be made and sold.”
“High quality items for your projects at affordable prices when compared to home Depot or Lowe's. Highly recommended. They do offer delivery for large or heavier items which is convenient and cheaper than renting a uhaul for the job.”
“Come here daily sometimes multiple times daily and always a highlight of my day. JJ, Montrel and Richard are always helpful and a great group of guys to get what I need for my crews and joke around with.”
“This boutique hardware store has everything you can imagine in decorative hardware for your home and even jewelry to wear! They love working with remodelers, home builders, from a bath redo to a 15,000 square foot home. Stop in and say hey, tell them the Fat Rat sent you!”
“Seems like I am in this store every week. Their garden center is extensive. Hardware selection is complete. Pricing is competitive. It is also only a few blocks from our home..”
“A gentleman named William helped us cut a pvc pipe today and I thought he was the coolest and friendliest guy I have seen in a while. Another employee came by to help and he was nice as well but I don't know his name. People like this deserve great reviews!”
“This Lowe’s always has a nice selection of plants and flowers. The staff is always friendly and eager to help. Huge shout out to Alberto and Robert for being so proactive to help, showing us good selections and even carrying our things to our car!”
“Andrea from customer service help us today with some appliances. She is the best. She was very patient, caring and very nice person. Helping with everything. God bless Andrea. If you need some one to help you with appliances she will be the best for you.”
“Shakeiya is very kind and funny, we came in to get a stud finder and screws and ended up at the self checkout laughing and exchanging stories with her. From our short interaction with her I just knew I had to leave her a good review and let everyone know she made our experience more comfortable and enjoyable all around.”
“Jason from plumbing is amazing. I needed help finding something and asked him (after asking two associates who pointed me in the wrong direction) he knew exactly what I was looking for and walked me there! Now that’s great customer service! Thank you Jason”
“I’ll tell you what - Michael Crowder (I think is his last name) puts the PRO on Pro Desk. My team started a 5 day concrete job at an apartment complex nearby. Today is Thursday - I’ve been in this Home Depot multiple times a day every day this week. Michael has helped me most of the times I’ve been in. Let me tell you - above and beyond is an understatement. He has such great energy and a willingness to help. Funny fact is he is retired from medicine so he works here just for fun! That’s how you know he loves his job. He has been a bright spot in my work week and I can’t show enough appreciation. Anytime I’m doing projects within reasonable distance - I’m driving to this Home Depot even if there’s one closer to my job site! Haha thank you Michael!”
“(Translated by Google) They serve in English and Spanish, it is a large company that has several locations, I just went to pick up some valves that the boss had ordered(Original)Atienen en Inglés y español, es una compañía grande que tiene varias localidades, no más fui a recoger unas válvulas que había encargado el jefe”
“We came in this morning to buy a new GE Profile refrigerator and microwave, and Coco F. made the entire process seamless and even enjoyable.
She was exceptionally knowledgeable, responsive, and genuinely joyful to work with without ever being pushy. She patiently answered every question we had and never rushed our decision.
If you’re shopping for major appliances at the Frisco Lowe's, seek out Coco F - sales specialists like her are the reason we shop at Lowe's.”
“My favorite Home Depot. I would like to thank/compliment Josh, Alejandro, and especially Tobi for being so very willing to help out and provide sound advice.
Josh helped with rental; Alejandro helped with what soil to put near the foundation at home; and Tobi..he was exceptionally knowledgeable and helpful in addressing my concerns with sprinklers, a/c vents, etc. Truly impressive gentlemen! I am grateful!”
“had a great time Val was able to help me with cutting my new window blinds I did not come with measurements but she was able to walk me through and get the perfect set for me”
“I want to THANK the return dept and the manager that helped me on afternoon of Aug 5th ( 3 gals that were so nice, I didn't get their names, dang it). They couldn't resolve my issue but were so very helpful on giving me the steps to take to try to resolve the problem. They were so helpful and truly wanted to help me out and the route they gave me worked! THANK YOU SO MUCH!”
“Huge shoutout to the Home Depot delivery team! They were incredibly friendly, professional, and went above and beyond. They even took the time to switch the dryer door to the other side- which required taking part of the dryer apart- just to make our small laundry room more functional. They absolutely didn’t have to do that, but they did it anyway. Customer service like this is hard to find these days. They deserve a raise!”
“I tried to leave a review via the QR code given to me in the store but it is not working. But I had to give props to Cynthia at the little elm TX location! She was amazing!! She was also very friendly. She helped us find the item we were looking for even though it was in the wrong area.”
“The man in the electrical and vidio ring went out of his way to actually get me the technical information I needed. He was slightly older but I really appreciate that.”
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“The materials feel high-quality and durable.The staff member, Brian, was incredibly helpful and went out of he’s way to help me find the right sizeThe store was clean, well-organized”