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“Came in today 7/15/26 to buy a eletric dryer.
I spoke with Alexis yesterday, very nice lady.
Sturat helped me today, very knowledgeable he explained everything I asked, very nice man.
I purchased a dryer, and came away happy.
Will come back and buy a washer soon.
Thank you to The Rodenbaughs Appliance store.”
“Josh and his Barbecues Galore team in Allen was so helpful and knowledgeable when my wife and I were trying to pick out what we needed for our new backyard entertainment area. Josh listened to our input and advised us on a great setup (grill and griddle) which wasn’t even the most expensive equipment options available. And when it came to a manufacturer’s issue we couldn’t resolve with our new pellet grill Josh proactively stepped up and got everything resolved and working. It is the kind of customer service that will keep us coming back to Josh and Barbeques Galore in Allen, TX!”
“Jay is the nicest guy and he was able to fix my vacuum quickly same day (I was missing a screw and nut). I’m so glad I made the drive to Plano to visit the shop! I’m so glad my old vacuum cleaner got a second life!”
“Firehouse is awesome! The gentleman that answered the phone was kind enough to walk me through my options and explain their recommendations for a wood stove that would best fit my needs. These folks will take the time to talk to you and give great recommendations to figure out what will work best. I cannot thank them enough for their care and understanding!”
“Come here daily sometimes multiple times daily and always a highlight of my day. JJ, Montrel and Richard are always helpful and a great group of guys to get what I need for my crews and joke around with.”
“Seems like I am in this store every week. Their garden center is extensive. Hardware selection is complete. Pricing is competitive. It is also only a few blocks from our home..”
“A gentleman named William helped us cut a pvc pipe today and I thought he was the coolest and friendliest guy I have seen in a while. Another employee came by to help and he was nice as well but I don't know his name. People like this deserve great reviews!”
“I have to give a big shout out to Johnny! I had been to three of the big box stores to find my shower Ceramic Disc Cartridge Replacements. I was told Ferguson would have the part. So going there was my last hope of getting my shower back up and working in a relative short time. I check the on the wall for the part I needed. I did not see it. I waited and finally was able to approach the counter to inquire if they had the part which I had in my hand. Without even looking at the part he said to check over on the wall. And if it wasn’t there I would have to contact the mfg. so just to be sure I went to the wall to check again. Nope not there. Then Johnny came over and asked if I needed any help. He took my part and examined it. He did not see a direct replacement. But he found one on the wall that he said would work. But then he took the part over to a chart on the wall. After a few minutes he went over to his computer and just like that he came up with the exact replacement at one of the big box stores. I was so relieved. I went in line in received the parts the next day. Now that is what I call customer service! I will gladly recommend Johnny to anyone needing plumbing parts. I appreciate everything he did to help get my issue resolved. Thank you Johnny!!!!
Johnny gets 5 stars but I took off one star for the first guy who sluffed me off because he couldn’t be bothered.”
6AM - 10PM
Home Depot, 252 N Custer Rd, McKinney
Appliances
“Shakeiya is very kind and funny, we came in to get a stud finder and screws and ended up at the self checkout laughing and exchanging stories with her. From our short interaction with her I just knew I had to leave her a good review and let everyone know she made our experience more comfortable and enjoyable all around.”
“I love to go to this place . I found Chase the customer service rep by the return department to be the best in service !I give him 5/5 . He is a gem for this Home Depot branch . Always pleasant and very helpful .”
“By far my best home depot experience ever. Stopped here for few items I needed and had to ask for an associate's help. Shout out to James, front end supervisor for the help today. He went above and beyond to get the items I needed, polite through out the interaction, patient and assisted me. Wish people were half courteous as James, made my day and thank James for me.”
“I’ll tell you what - Michael Crowder (I think is his last name) puts the PRO on Pro Desk. My team started a 5 day concrete job at an apartment complex nearby. Today is Thursday - I’ve been in this Home Depot multiple times a day every day this week. Michael has helped me most of the times I’ve been in. Let me tell you - above and beyond is an understatement. He has such great energy and a willingness to help. Funny fact is he is retired from medicine so he works here just for fun! That’s how you know he loves his job. He has been a bright spot in my work week and I can’t show enough appreciation. Anytime I’m doing projects within reasonable distance - I’m driving to this Home Depot even if there’s one closer to my job site! Haha thank you Michael!”
10AM - 9PM
2601 Preston Rd #1214, Frisco
Appliances
“I was visiting from out of state and had no idea this store was here. Walked in because I have been a lifelong Samsung user. Had NO intention of buying anything. Just wanted to snoop around. Was greeted by Luis, the assistant store manager. He put on a complete masterclass of customer service. Never felt so welcome to visit a store before. He took time to answer questions about my current Samsung device and enthusiatically shared information about some of Samsung's latest technology. Was later assisted by Jose, who also expertly answered questions I had about the Earbuds. I was so satisfied with the service here, I happily walked out with those earbuds. If I find my way in Texas again, you better believe I'm stopping by here to make my Samsung purchases.”
“THIS REVIEW IS FOR AMY (IT'S NOT FOR THE STORE OR COMPANY). Amy is amazing! She is determined to help customers and troubleshoot issues, all while being very sweet and kind.
Today, after a debacle with the delivery (set up through DoorDash by Home Depot), the delivery driver texted me and told me to cancel my order because it wouldn’t fit in his vehicle. I refused and told him to leave it at the store. I was already frustrated that Home Depot didn’t ensure a large enough vehicle was requested to pick up and deliver a very large, assembled (not in a box) 3-burner propane grill, as if any Dasher could pick it up and put it in their vehicle. Then I received untrue texts and emails from Home Depot, which only added to the confusion (really, Home Depot ?!?).
Despite being busy, Amy went above and beyond to coordinate everything so my son could come pick it up with his truck.
I hope someone who sees this recognizes Amy for who she is and what she does. I’ve interacted with her before in the store, and she is always absolutely wonderful!”
“I am very pleased with the recent purchase of my new television, laptop, and soundbar. The quality of the picture on the television is truly remarkable, offering a vibrant and immersive viewing experience. My new laptop for daughter has proven to be incredibly efficient and user-friendly, handling all tasks with ease. Furthermore, the soundbar has significantly enhanced my audio enjoyment, providing rich and clear sound. I am thoroughly satisfied with these additions to my home entertainment setup.”
“Exceptional service, truly world-class! That’s the level of support I received from the team at the Allen Home Depot.
I don’t usually write customer service reviews, but my recent experience was so outstanding that I felt compelled to share. I faced a challenging order with a major issue from the vendor, but the staff at Allen Home Depot went above and beyond to help me. They provided 110% support and resolved all my issues, ensuring I received the product I needed. This was a top-notch experience, and I’m especially grateful to Brenda, Jessica, and Justin for their unwavering assistance throughout the process.
It’s clear that the entire team at Allen Home Depot shares the same positive, customer-first attitude, making it a place I’ll gladly return to.
A fantastic experience overall!”
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“Five stars. Consistently a great experience at this Home Depot location. The store is clean, well-stocked, and easy to navigate. I was able to find exactly what I needed without any hassle, and the staff was professional and helpful. Just a solid, reliable experience all around—exactly what you expect from a great hardware store. Highly recommend.”