Home Improvements in Richardson, TX

“Justin and Joel did a great job on installing our new shower and flooring in our Jack and Jill bathroom. They kept us updated on the plans for each day and were very efficient.”

“Probably the best store for general home improvement. Not always the cleanest, but usually the best prices for non-surplus goods. Great return policy, staff has been very attentive the last few months. Wish they would stock appliances instead of delivering them. I would buy if I didn't have to wait and schedule a time. Update: I really like their return policy. It's much more project oriented than that of their major big box competitor in the DFW area. Staff is overall helpful during the last few months or so. I did talk to one employee in the electrical dept at 2220 n coit rd richardson tx about 10 am today 3/20/2026 who was helpful, but not what I would consider friendly. This is one of the cleaner HD stores I visit. I wish all of the stores had similar layout. Some things are difficult to find and I have to use my phone to locate.”

“I would like to take a moment to recognize the outstanding customer service we received from Priscilla, a sales associate at Lowe’s located at 501 South Plano Road in Richardson, TX on March 15, 2026.

From the moment my wife and I approached her for assistance, Priscilla was attentive, knowledgeable, and genuinely invested in helping us. We were trying to find the perfect colors to match our patio furniture, and she went above and beyond to guide us through different options, offering thoughtful recommendations and ensuring everything coordinated beautifully.

Her patience, professionalism, and eye for detail made what could have been a stressful decision an enjoyable experience. It’s rare to come across someone who truly takes pride in helping customers the way she does.

We cannot express how grateful we are for Priscilla’s help. She is a true asset to the Lowe’s team, and because of her, we will definitely return for future projects.

Thank you again, Priscilla, for your exceptional service!”