AT&T Store in Richmond is a well-regarded location for customers seeking phones, tablets, smartwatches, and wireless data plans. The store offers a variety of options, including prepaid plans with no contracts and popular unlimited data plans featuring nationwide AT&T 5G service. Customers consistently praise the staff for their exceptional service. Martha is highlighted for her dedication, especially when handling a challenging account transfer, showcasing her perseverance and commitment. Janet is recognized for her quick and friendly assistance in resolving issues, while Kianna receives accolades for her helpfulness and pleasant demeanor when customers are looking for new devices. Rep Teara R. is noted for her patience and professionalism, helping customers with purchases and answering questions effectively. One customer shared a positive experience where a staff member named "T" efficiently resolved a screen replacement issue, demonstrating quick problem-solving skills even without stock on hand. Overall, AT&T Store in Richmond is recommended for its knowledgeable and friendly staff who are eager to assist with any mobile needs.
Abdul did help me patiently with my whole transactions
July 2026
All 4 employees present when I visited this store this weekend were friendly and helpful. Abdul was the one who assisted us personally, but all 4 interacted with us in a friendly and helpful way. Good team you have at this location. We went in for a specific reason, and left satisfied. Thank you!
April 2026
If you visit this AT&T location in Richmond, TX, you must ask for TJ — he’s genuinely fantastic. Friendly, knowledgeable, and remarkably efficient. I came in to upgrade my phone and was out the door in under 10 minutes. That’s what great customer service looks like. Keep it up, TJ!
