AT&T Store in Richmond offers a wide range of phones, tablets, smartwatches, and connected devices from top brands. They provide flexible prepaid phone plans with no annual contract or credit check, as well as popular unlimited data plans that come with nationwide 5G service. The staff, including Juanpa, Luis Cuesta, Rolando, and others, are knowledgeable, professional, and helpful, guiding customers through the process of getting a new device or switching over their number. Customers appreciate the patience and problem-solving skills of the employees, who work to ensure the best quality of service and a satisfactory purchase experience.
Jose was very helpful He help me creating a new password also filling a report to get a new phone Jose did everything he could to help me I’m very sorry if I got him and trouble I’m very old school, I probably answered the survey question wrong
September 2026
Charlotta greeted me as I entered the store. She was friendly and helped me pick a new phone that met my needs. I felt at ease asking her multiple questions and signing up. For a new phone.
June 2026
Knowledgeable staff!! I was helped with a smile throughout the whole process, and the manager was actively involved with the process. Made me feel comfortable about shopping in stores again!
