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“I had a bad battery I needed replaced. Ali gave me a quote and had my phone ready in less than 30 minutes. Excellent customer service I highly reckoned this place.”
10AM - 7PM
5614 W Grand Pkwy S #104, Richmond
Mobile Phones
“Came back as promised and again great service from Max and the team. The #1 place to sell your electronic products. You can feel safe knowing they are giving you a great deal. Thanks again”
“I was shopping around for a new phone and met Sonia at this store. She overall was knowledgeable and professional. I will be recommending this store to friends and family. Outstanding customer service.”
“I came in looking to change carriers the other day, but as soon as I opened the door I was Greeted by a very Friendly associate named Johnn, and what can I say he was very patient, knowledgeable on all the questions I asked this man. Thank you Johnn for making my subpar day to a super de duper day. I was completely satisfied.”
“There is a very rarely ever align here and The employees are always courteous. I get a little tired of them trying to sell me AT&t home internet service because I'm tired of explaining how terrible home services are. But I wouldn't go to a cable company for a cell phone either. They're still super annoying trying to plug that home internet.”
“Today my iPhone got hacked and the security feature locked it shut. A message kept playing non stop “Don’t turn off your computer or restart it; call support immediately.” But there was no number to call and couldn’t turn it off anyhow. So, I went to T-Mobile store in a panic mode.
Zack a tall guy with some tools hanging from his waist met me at the front door. I handed him the phone while the message still playing….. Five stressful minutes for me, Zak got it figured out and resolved. The message disappeared. All was well. I asked him what did he do? He said that he cleaned the cache register…. Whatever that was…Thank you Zak.”
10AM - 8PM
1301 FM 2218 Rd #200, Richmond
Mobile Phones
“Sumyya Sultana was outstanding in helping us buy new phones and transferring data from the old ones. She is very dedicated in helping us to have the greatest experience ever.”
“Aniya helped me upgrade my phone and also my plan! Never felt pressured to buy anything that I didn’t want or need! She answered all my questions and concerns thoroughly! Overall best experience yet! Best part is that I absolutely love my new IPhone 17 Pro and the square case! AMAZING!!!!”
“I had a great experience at Best Buy. The staff was knowledgeable, patient, and genuinely helpful without being pushy. They took the time to answer my questions and made sure I found exactly what I needed. The store was well organized, and checkout was quick and smooth. Definitely a go-to spot for electronics.”
“This store I had a tremendous and satisfying experience and support with Ms Christine Perdomo she is wonderful with a excellent personality with expertise and patience in which she had demonstrated with passion in assisting her customers
I strongly recommend that you see Christine for all your needs to be a satisfied customer like myself. Especially non technical individual like myself . Every Verizon store that I have been too over the course of 20 years Christine was the very best in her profession with a tremendous professional attitude
I highly recommend her when you come into this store in which you will not be disappointed”
Mobile Phones
Mobile Phones
Mobile Phones
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Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Tomas was AMAZING!! He tried his best to help my mother, who is 78 go from an android to an IPHONE. His patience, understanding and guidance was wonderful, things that alot of people don't show anyone. He helped us for at least 3 hrs. What a blessing!!!”