H-E-B, located at 23500 Circle Oak Parkway in Richmond, is known for its great prices, quality, and selection. Established in 1905, this store has grown to serve over 150 communities in Texas and Mexico, partnering with local farmers to provide fresh produce and quality meat and seafood. H-E-B focuses on delivering the best customer experience at everyday low prices. Customers appreciate the friendly service, as seen in the deli department, where staff members go above and beyond to ensure orders are correct. Many shoppers consider H-E-B their one-stop shop, finding exactly what they need for their families. However, experiences with curbside pickup can vary, with some customers reporting issues like receiving incorrect stock notifications and confusion during pickups. While customer service has been helpful in addressing problems, communication about glitches has been a concern for some. Despite these challenges, customers praise the quality of the prepared food, especially for events, highlighting the deliciousness and freshness of items like the Ciabatta slider tray and fruit platters. Overall, H-E-B remains a popular shopping destination, valued for its commitment to quality and local partnerships, while continuously working to improve the shopping experience.
Love this HEB location. The staff is always friendly and happy to help and the store and restrooms are always extremely clean.
May 2026
I love the freshness of their meats and produce. Also the variety of things throughout the store. I went the day before Memorial Day and it was packed! Than again, they always have a lot of customers.
May 2026
Cassandra from the hair care department is the best
