This Verizon Authorized Retailer in Rowlett, TX provides an excellent store experience and customer service. Staff members are repeatedly praised for being patient, knowledgeable, and helpful. Employees take extra care with purchases, plan upgrades, and content transfers, answering all questions thoroughly. The service is described as honest and not feeling transactional, with staff going above and beyond to research options and ensure everything is set up correctly. Customers report quick, efficient service from experienced personnel and highly recommend the location for its overall excellent experience. The store offers smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, and monthly discounts.
Even with another customer was able to help me find a case and install my screen protector while also setting up the other customers account. Just kind and generous personality. Wonderful customer service.
July 2026
Rey was absolutely amazing and made everything go smoothly!!
July 2026
Hi rank made my upgrade experience fast, smooth, and relaxed. I appreciate Hirank so much. I was shocked that the process went so easily. I will always go back to this store.
