Fabletics is known for its exceptional customer service, with employees who go above and beyond to assist members. Many customers appreciate the helpful and friendly staff, who remember their preferences and celebrate their achievements, such as running marathons. The quality and fit of the clothing are highly praised, encouraging repeat visits. However, some customers express disappointment with the limited selection of sizes available in-store. There are also instances of early store closures due to staffing issues, which can lead to frustration for those traveling from a distance. Despite these challenges, the overall shopping experience tends to be positive, with staff members being attentive and willing to help with returns and complex situations. Customers recommend staying informed about store hours and utilizing membership benefits for savings. Overall, Fabletics offers a blend of quality products and dedicated service, making it a popular choice for activewear.
The team here is always so helpful and seems to enjoy working here
June 2025
Not enough of the collection... most sizes weren't in the store. A tad disappointing. But I love the quality and fit, and that's why I keep going back.
November 2024
Absolutely loved my experience all thanks to Adrienna!! She is very helpful friendly and provided the best customer support I’ve ever received at this fabletics!!
