The Home Depot offers a wide variety of tools, appliances, outdoor furniture, building materials, and gardening supplies to meet home improvement and gardening needs. The store aims to help customers tackle any project, big or small, with everything under one roof. Some customers find the staff helpful and pleasant, and the options in the store are fine. However, several significant criticisms are repeated. A primary issue is the self-checkout system. Multiple reviewers express frustration that only self-checkout lanes are often open, with no assisted checkout option, feeling this puts customers to work. One reviewer will try to go to a competitor because they have assisted lanes. Experiences with self-checkout attendants can be negative, with one described as having a snobby attitude and seeming not to like the job. Other concerns include that employees do not always seem to care to help or go the extra mile, with a specific example about a lack of assistance finding a correct part. Prices are seen as quite high by some. A final warning mentions being careful in the parking lot, as it is reportedly known for leaving screws and nails in tires.
Excellent customer service always. Such kind and helpful people there, and I always find what I need.
March 2026
Angelica was very professional and helpful with picking up an order, returning an order and then rebind the order. She knows what she's doing which was very refreshing. ❤️
February 2026
Eddie in electrical was great!!! store was missing an item on the shelf, but he was able to locate it in backstock. Really wish there were more associates like him at other Home Depot’s!! Definitely be coming back directly looking for Eddie in the future!!
