O'Reilly Auto Parts store #5757 on Potranco Road in San Antonio is consistently recommended by customers for its helpful and knowledgeable staff who frequently go above and beyond. Reviews highlight quick and efficient service, particularly for battery replacements and troubleshooting. The staff is noted for being very helpful and nice, answering all questions and concerns, and knowing exactly what parts are needed. Customers report that good help is hard to find, but they always receive excellent assistance at this location, making them definitely come back. The store offers free services like battery testing, Check Engine light testing, and a loaner tool program, along with parts and accessories for vehicle projects.
Great customer service got a lot of these things that you need. They have helpful advice. Sometimes they don’t have what you need with the order and bring it to the store. If you need it keep up the great work.
December 2025
Collin really helped me with my returns. He was so knowledgeable and helpful. The young lady at the front desk however needs to work on her customer service. I almost wasn’t going to do business with this location anymore, but colin saved the day. Therefore, I will continue to do business here. Thank you!
October 2025
Light came on the dashboard. I went in to get the diagnostic hooked up. Quick and helpful. Was able to get lots of different rebates and giftcard qrcodes for oil, lights, battery.
