RBFCU - Bandera Pointe is a highly praised financial institution, with customers highlighting its excellent service, convenient shared branching, and reliable support. The bank has earned the trust of its customers, who have been satisfied with its services for years, including mortgage refinancing, bill changing, and overall money management advice. The bank's friendly tellers and efficient service ensure a positive experience for all who visit. RBFCU - Bandera Pointe's commitment to its customers is evident, making it a trusted choice for their financial needs.
Slowest RBFCU branch in the state. Front desk is always understaffed. Each customer transaction takes approximately fifteen minutes at the minimum. Never seen any banking branch this slow. Not sure if it's procedural or lack of training.
If you are in a rush, do not come to this branch.
October 2023
I've been a customer for about 8 years, and have loved their service. I used them to refinance my mortgage, and had a great experience with them. The shared branching is awesome when im traveling and need to get ATM access. Kudos for doing great by your customers.
December 2022
I opened my account here in college a few years ago. Have been extremely satisfied with this bank since. Anything I need, I know I can rely on RBFCU.
