RBFCU - Gold Canyon is known for its exceptional customer service and helpful staff. Customers have praised employees like Ari, Zachary, Juan, and Devon for their politeness and professionalism. Ari went above and beyond to assist with a coin machine issue, while Zachary took the time to explain personal banking programs. Juan provided outstanding service when opening new accounts, and Devon efficiently handled a notarization appointment, ensuring a quick visit for a customer with young children. Many customers appreciate the reliability of RBFCU, noting that the credit union has consistently met their banking needs and resolved issues promptly and courteously.
Very helpful staff. Can usually get in and out quickly either drive up or inside
October 2024
Convenient but I'd like a newer ATM. The kind that dispenses smaller bills.
June 2024
They have very competitive car loans, I’d stay away from their GAP offerings, they no longer prorate refund their GAP insurance. Sales people will tell you it’s because it is a low cost insurance, which is fine but don’t hide that in the small print throw that information out when you’re marketing it.
