RBFCU - Marshall Road is a highly regarded banking institution, known for its exceptional customer service and professional staff. The bank managers and employees, such as Ms. Arnette and April, are consistently praised for their helpfulness, patience, and willingness to resolve any issues that customers may face. The location is considered the best RBFCU branch, offering a pleasant banking experience with zero hassle. While one customer had a temporary issue with an ATM, the overall feedback suggests that RBFCU - Marshall Road is a valuable asset to the community, providing a reliable and trustworthy banking experience for its customers.
Ms. Arnette was extremely helpful in addressing my banking needs during a recent phone call. Her professionalism is second to none and I can't thank her enough for such a pleasant experience. I love this bank and will continue to support and be a valued customer.
July 2024
This is easily the best RBFCU location. The bank managers and staff are extremely nice and helpful. I would recommend this location to anyone who wants incredible customer service with zero hassle.
June 2023
I've used the ATM to this point. For the last 6 months my debit card no longer works at Thai location but it works at any other ATM so not sure what the issue is. Other people use it all the time and I've used other banks/credit unions ATM's and able to withdraw cash.
