Gap Factory offers a shopping experience with excellent customer service, where staff are thoughtful and helpful. The store recently moved to a new, larger location that looks great and is clean. While inventory can be hit or miss, shoppers can find great items like a killer denim jacket with a great fit. The team is efficient, fulfilling online orders very fast. Even during a computer failure, the manager expertly navigated the situation to assist a customer. Most staff are very nice, though one visit noted an issue with how the store smelled. Overall, it is a great spot where customers report a high level of satisfaction.
Yeah, I been there when we buy some new clothes before going home.
April 2025
The sweetest manager ever, excellent costumer service, she help me with an order and set the items aside without me asking, and waited for me to follow her instructions and I think that’s very thoughtful, thank you so much!!!
April 2025
Nice hoodie collection . Long lines . Good service.
