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“I had a really good experience recently with a teller inside. She was so friendly and patient as my family had several things to cash and deposit. It took a while and she was never rude and very thorough with the transactions. I never got her name but the receipt says Teller 609.”
“I was really upset and distressed over an issue on my account. After the csr failed to resolve my issue, I went into the bank and spoke with one of tellers. She went out of her way along with a manager, to ensure their was no suspicious issues on my account and they created a new acct for me. I value the service I received and will never forget it.”
Credit Unions
Credit Unions
Credit Unions
“I recently sought service for a personal loan at the Schertz branch of Security Service Federal Credit Union. I was assisted by Jo Mendez -Tsosie who had also assisted me previously with a home loan. Both times she was knowledgeable, courteous, and thorough in addressing all of my questions and explaining the details of the loans. She accommodated my needs perfectly and made the process most enjoyable with delightful conversation and efficiency. I highly recommend her services for the excellence in which she conducts herself as she attends to the needs of her Security Service patrons. I always have great experiences at this location, as the rest of the staff is also warm, friendly, and provides exceptional customer service.”