This Metro by T-Mobile location in Sherman is frequently described as the best store to visit, with staff noted for being fantastic, helpful, friendly, and having positive attitudes. Many reviews highlight that the employees are amazing, pleasant, and go above and beyond to solve problems, ensuring a seamless experience. The manager is recognized for working and fighting for customers. Staff members are commended for taking their own time to set up phones completely, making double sure everything is good to go. Customers report enjoying their experience and highly recommend this store, with some stating they will never go to another store again. The consistent theme is exceptional and dedicated customer service from a helpful and kind team.