Verizon's Spring location offers a range of mobile, 5G home internet, and business services. Customers can visit the store in person or schedule an online appointment for a convenient shopping experience. Online orders can be picked up in-store, with options for free 2-day shipping, express lockers, and same-day delivery. Despite some negative reviews, many customers have had positive experiences at this Verizon store. The store manager, Tawanta, and team members like Gerson and Roger, have been praised for their exceptional customer service. They take the time to listen to customers' needs, provide knowledgeable guidance, and ensure a smooth and enjoyable experience, without being pushy or overwhelming. Customers appreciate the professionalism, attentiveness, and customer-first attitude of the Verizon team. Employees like Roger and Alex have been recognized for their patience, helpfulness, and ability to resolve issues, even in challenging situations. The manager's presence and involvement in ensuring customer satisfaction further enhances the overall experience. Overall, the Verizon Spring location provides a range of convenient shopping options and a dedicated team committed to delivering excellent customer service.
Had a wonderful experience here in this store Erika was amazing super helpful had answers to all my questions got us hooked up and we look forward to the future business with Verizon as we are transferring from Xfinity mobile which is terrible
May 2025
Alex in the spring location was great! Attentive! Fixed all my issues in helping me transfer data from old cell to a replacement one!!
April 2025
My mom and I went in here for some new iphones/upgrades. Roger was absolutely amazing. He was helpful in answering all of our questions and made sure we got the best deal possible. Thanks Roger!
