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“Cynthia Barron at the HEB location was very knowledgeable and super courteous. The entire team turned our request around in a prompt manner. I told them that I have never seen more polite and respectful staff.”
“If you want top notch service, Katy V is your girl! Her passion is seen through her work and I am so glad I made the decision to work with her! She helped me refinance my cars and consolidate all my debt and now my life is so much easier! I hope Smart Financial knows what asset they have with her on their team! I know where I will be referring all my family and friends!!!”
8:30AM - 12:30PM
1116 Soldiers Field Dr, Sugar Land
Credit Unions
“Alma Martinez was very informed in regards to all the loan questions I had, was very professional and made the whole process easy for me to understandThank you Alma & Brazos Valley”
“Today I went into the Kirby location to fix my account…Mrs J Heath help me get things open and took care of me. She was very friendly and helpful with stuff I ask about my account and gave me tips I needed..I will always go this branch for help…services was fast n efficient…thanks a million”
“Jeannette was patient, knowledgeable, and kind as I navigated trying to do several needed transactions. She even made me laugh when I needed it. I am grateful to her and the others at Rocky Creek BVSCU.”
“I had an excellent experience opening a new account. Everything was quick and efficient. Rep. Bola was super friendly and helpful; she did go the extra mile to help.Highly recommended.”
“Calina was a pleasure to work with. Beautiful, smart and witty. This location has always treated me well but she made it special for me. This branch is highly recommended”
“I had the pleasure of working with Erica Fuentes for my car loan refinancing, and I must say, she exceeded all expectations. Erica's professionalism and expertise shone through from start to finish. She guided me through the entire process with exceptional care, attention to detail, and a deep understanding of my financial needs.Erica's communication was impeccable; she kept me informed every step of the way, ensuring that I never felt in the dark. She took the time to answer all of my questions and provided insightful recommendations that ultimately led to a fantastic refinancing deal.What truly sets Erica apart is her commitment to customer satisfaction. She went above and beyond to secure a loan with better terms and lower interest rates, saving me a significant amount of money in the long run. Her dedication and personalized approach made this experience seamless and stress-free.I cannot recommend Erica Fuentes highly enough. If you're looking for a dedicated, knowledgeable, and trustworthy professional to assist with your financial needs, Erica is the one to call. Her outstanding service and unwavering commitment to her clients make her an invaluable asset in the finance industry. Thank you, Erica, for making my car loan refinancing a smooth and rewarding journey!”
9AM - 1PM
1503 Eldridge Pkwy, Houston
Credit Unions
“My family has been with MCCU for as long as I can remember and I have no complaints.At this location specifically, Michelle is an all star. She is always very friendly and makes me feel valued as a customer.”
“I had a terrible experience having lost a cashier check. I came to the Alief location. With no clarity from management on how to proceed. I later came back and sat with Emilio Benavides. He took the time of day to sit down and walk me step by step with what I needed to do to get my matter of the lost cashier check resolved. He was a pleasure and to work with and should be recommended for promotion. Thanks to him I left with clarity and satisfaction.”
“I love this credit union, I have been with them for 20 years, they financed my car, I am in good standing with the credit union. Just pay your bills on time , you will not have any problem. Erlinda and Jackie are wonderful employee. I have not seen anything wrong joining, if you need a safe place to keep your money.”
“I’ve been using Houston Federal Credit Union for all of my car loans and just recently had to open a new car loan account; with the dealership side it was extremely stressful going through the process of changing things over to my bank, however Craig our Lon Officer was amazing! He turned a very stressful situation into a comedy show. He was very flexible with us and helped move the process along nicely.”
“Thank you WELLBY for allowing for our family to "be" on our way to financial freedom! Your low APR% rate on our loan is going to make it viable for us to pay our credit card debt faster than ever imagined!!!! Thank you Destinee Wong for your hard work and dedication while helping us set up the loan we needed! Without your help this would have not been a success!”
“Excellent service from Valery Orellana.She assisted me with a loan. She answered all my questions.I been using Smart Financial Credit Union for many years. I highly recommend it.”
“11/6/23 & the time prior that I went to Houston Federal in MO City, Tyler Nguyen helped me, and I was so glad he did, as he was most pleasant as he provided fast, efficient service with a smile. God Bless him as that is most rare these days. I truly appreciate his kindness and look for him at every visit!Until I met Tyler on Hwy Six location, there were two in Sugarland that were most pleasant and efficient like that. Houston Federal should set up a department so these three can train the others to do the same.”
“I am really happy to use this credit union as a share branch! My main credit union has some limited hours for covid, but I come here sometimes when they are closed. They have been able to help me deposit cash into my other credit union account. It's very handy!”
“The entire team over at the First Service Credit Union in Sugar Land are phenomenal! Over the years I have had accounts at most (if not all) of the major faceless banking institutions as well as several credit unions…. and I have never before experienced the same exceptional level of care as I have with Jenny, Jenn, Christian, and Mr. Matrix. I have and will continue too recommend FSCU to all of my friends and family.”
“Ma sha Allah. A great resource for the community . Great service MashAllah! May Allah. S.w.t. elevate the rank of everyone of you. Excellent work by your entire team of development society.�”
9AM - 2PM
6540 E Riverpark Dr, Sugar Land
Credit Unions
“I love Primeway. I've been with them for almost a decade now.I prefer to finance my vehicles for the lower APR and using thier app when making the notes. For my latest purchase I shopped online and with the help from DeMonica Adams I didn't have to leave home. The vehicle I originally picked out the dealership kept giving me a hard time even after the paperwork was drawn up about a $500 deposit to hold the vehicle for a 24 hour period. DeMonica refused to let them take advantage of me by stating there is no need to hold when we are purchasing at that moment. We couldn't come to terms with that dealership so she helped me look elsewhere. Long story short on the next attempt I had given DeMonica full control of my accounts and what amount I wanted my note to be. When all was said and done. I got a better model of the vehicle in my price range with Gap and warranty. Feels Awesome to be treated as a member and not a customer. THANK YOU DeMonica Adams I have another vehicle for you finance ASAP.”
“Members for 30+ years. They are always above and beyond supportive and professional. Richmond location Managers Cynthia and Lisa remember our family (especially our late mother) and give correct info so we save time during visits. So much easier to work with this credit union than the big banks.”
9AM - 2PM
4935 Hwy 6, Missouri City
Credit Unions
“The location on Highway 6 proved to be a refreshing and rewarding visit. It was truly a warm, welcoming and wholesome experience. I left feeling special because of the interaction with everyone I encountered...even the security guard.”
“I had a issue at another TDECU branch and was unsuccessful in getting it resolved. I came to the sugar land location and i met Aisha the Manager and with the help of her banker tyre they both resolved my issue with quickness. This is what banking should be. They made me feel like they cared about my experience and listened to me. Thank you Aisha and the Sugar Land Branch Team! If you are looking for a Banker that will listen to your wants and needs and be patient with you and show they care for your wants and needs come to this location!”
“Excellent customer service...she is awesome, see Ms Saida...fast, efficient,courtesy, Fccu is the one credit for you to use...they are off the chain..Thanks again”
“I’m at this moment applying for a personal loan and am not sure if I’ll qualify nor is the Gentleman helping me which is very helpful and informative ~~Everything went well and I’ll Thank Mr Guillermo Rivas for being very helpful and Respectful!”
“HMFCU is always helpful with all of my savings and loan needs. Maria and the front desk staff are always providing the best customer service. I have had many loans over the last 9 or 10 years and I am looking forward to many more !”
“Unable to get help at Wells Fargo, we came over to TDECU. Josh, the teller was both friendly and quickly supplied what we needed. TDECU is always very on-point with their customer service!”
“I have been coming to this bank for quite some time an each time I have come I have received amazing service. The team is very positive an welcoming. They work very efficiently to get my need met. I highly recommend.Thanks Rafael it was a pleasure speaking with you.”
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“Wow Amazing service, 5 stars, they take care of all your needs car loans, car warranty, all your banking services. Excellent customer service and they do everything in a timely manner, they just don't waste time.I guarantee you will be very happy with their services( See Myra) she is top of the line as your Personal Banker..and her boss. they are awesomeThanksMyraEvery time they are on time to help you!!”