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“Alejandra Hernandez
By this means I would like to make known the good treatment and joviality of this beautiful woman; on each and every one of the occasions that I have been treated by her.
I believe the world needs many more human beings with the right attitude to carry out their work with the love and respect that Alejandra displays towards others.
I wish you much success in everything you decide to undertake and may Jehovah's blessing always be with you. Greetings.❤️??”
“Ms. Jessica Bravo did an excellent job helping with my loan application with Smart Financial. A very friendly, polite, and knowledgeable business employee at Smart Financial.”
“We came to first community credit union wanting to get more information in regards to refinancing my vehicle and also more information on good credit cards that helps us purchase a home. Wendy Galvan explained in detail everything that we needed to know. She gave us information detail by detail and made this process very easy and very informative. We truly appreciate Wendy for her time, for her kindness, and for her patience!”
9AM - 5PM
6540 E Riverpark Dr, Sugar Land
Credit Unions
“I have visited the bank in Sugar Land on several occasions and the employee that stands out the most is Ricardo Green. He is always smiling and very patient and knowledgeable. I never felt rushed. Mary has also been very helpful.”
“My account date back to 1994. Jacquie remains at the top of excellence in customer service. She knows her customer by name and always willing to go the extra mile to exceed expectations.
Thank you, Jacquie”
“Alka Patel at HFCU Sienna assisted us in opening an account for our minor daughter. Alka was kind, knowledgeable, professional, and a joy to work with. I highly recommend her and this HFCU location.”
“Wellby representative Bilal, provided excellent service, addressing my concerns promptly and professionally. Staff were friendly, knowledgeable, and went above and beyond to ensure my issue was resolved. A truly pleasant experience!”
“April is absolutely amazing. I have honestly never had a better customer service experience at any other bank in my 37 years of banking history. Her genuine care and concern for my issue of account fraud was sincere and genuine. The lengths she went to comfort and console me while she quickly made progress on securing my funds was impeccable- I will always remember her calm and kind demeanor as well as her careful and efficient ability to act fast and help me through a trying time. The entire staff is always warm and welcoming and super helpful, but April is a rockstar. I will be banking with Brazos until I can no longer bank-”
“From where should I start... This location and the staff are incredible. Lezah is terrific. She helped me throughout the entire process, especially with my auto loan, and made everything smooth and stress-free.
She’s not only knowledgeable but also very patient and genuinely cares about helping her customers. She took the time to answer all my questions and made sure I felt confident every step of the way. She truly goes above and beyond to ensure customer satisfaction.
My only regret is not coming here sooner! Highly recommend this location to anyone looking for great service.”
9AM - 5PM
4935 Hwy 6, Missouri City
Credit Unions
“All of the staff at PrimeWay including these ladies Janice Delpilar, Cheryl Ackbar and Ashley Ruiz have been very helpful, nice and patient with assisting me. I appreciate the great customer service and the great attitude always administered when I come for services.They all deserve a raise!”
“Great service from the beginning security met me with a smile and wonderful greeting. Eunice the Manager was truly outstanding . She handle getting my account set up I am so happy. Many thanks also to Bianca in the Service Center she helped paved the way towards getting me connected with Eunimie
I am grateful to God andcthis great team at FSC. Many thanks!
Ronnie B. Davis”
“The Sr. Member Specialist (Crystal) had good customer service skills, knowledge and patience. Thanks to her for taking the time to explain the different options for us to explore.”
“Adrian was wonderful to us! From the beginning, he displayed an affability and professionalism which is hard to come by. Offering us water, advocating for our needs, and performing services in a swift and efficient manner. Give this man a raise!”
“I have been with HFCU since so manY years. Yall have always been flawless and your employee Bola at Fluor location has been helping all the Fluor employees since years.Thanks a lot for all the hard work y’all do!”
“At this location new member Henry Gutierrez did an exceptional job at assisting me in person in the branch explained everything, great new member service rep to first service”
“Customer service is definitely a priority here. I did have issues with portal and calling in with the wait time and a VP, Natasha, reached out personally and was so polite and professional to make sure I was taken care of. Sometimes things happen but how a company responds is everything and I’m very happy and feel better about this new change and look forward to this new banking relationship! I’d like to also mention I’ve talked to two other branch associates and they were also very kind and helpful as well.”
“I wouldn’t consider banking anywhere else.Ever since I open my account, one of the people whom has made every experience a positive is Veronica.Even on what should be the most stressful times, Veronica maintains a level of professionalism and warmth towards every customer.Best way to describe her professionalism is, she is in the moment with each customer at every interaction.And I should mention that Miriam and Juliann always offer a welcoming smile :)This is my favorite branch by far.And with Veronica at the forefront, I wouldn’t consider banking anywhere else.”
9AM - 2PM
6051 N Course Dr, Houston
Credit Unions
“Angie Espinosa asst. Relationship Mgr. was professional, poliet and knowledgeable in resolving my bill pay issues. She was welcoming and did not let me wait one minute to be assisted. She was kind enough to do a follow call and email to let me know my issue was resolved. I don't know of any banks that will take the time to do that. Keep of the good work.
The location is convenient, lots of parking, free coffee and very clean.”
“I recently applied for a auto loan and Miss Medina was awesome through the whole process. The credit union gave me a great rate on my loan. I definitely will recommend this credit Union . If I could give them 10 Stars I would”
“Alex did an amazing job helping through this huge mess with Honda. Do not hesitate to bank with this location. They were patient and truly made a stressful scenario manageable.”
“Excellent service from Valery Orellana.She assisted me with a loan. She answered all my questions.I been using Smart Financial Credit Union for many years. I highly recommend it.”
9AM - 1PM 2 - 5PM
9700 Richmond Ave. Suite 150, Houston
Credit Unions
“Members for 30+ years. They are always above and beyond supportive and professional. Richmond location Managers Cynthia and Lisa remember our family (especially our late mother) and give correct info so we save time during visits. So much easier to work with this credit union than the big banks.”
“I had an outstanding experience at TDECU in Sugar Land thanks to Chardonnay Campbell. After spending days visiting different banks and not finding the level of service I needed, I was honestly frustrated. That completely changed when I walked into TDECU.
Chardonnay went above and beyond to help me, she was patient, knowledgeable, and truly listened to what I was looking for. She made the entire process smooth and stress-free, and I finally felt like I was getting the kind of service every customer hopes for.
This was easily the best banking experience I’ve had. If you’re looking for exceptional service, I highly recommend visiting this location and asking for Chardonnay. She’s amazing!”
9AM - 5PM
1805 Eldridge Pkwy S, Houston
Credit Unions
“Gloria and the Eldridge team are phenomenal. I couldn’t log in to my account and they took the time to help me set it up and navigate through the features. I was treated with respect and kindness and even left with money management tips! It’s always a pleasure banking here!”
“Edward McGilber is such a breath of fresh air. He was extremely helpful with telling me what kind of insurance I needed, and was adamant about making sure I saved money. Wonderful team member!”
“Ma sha Allah. A great resource for the community . Great service MashAllah! May Allah. S.w.t. elevate the rank of everyone of you. Excellent work by your entire team of development society.�”
“Jordan and Juan provided excellent service! They were both friendly, helpful, and made the entire experience easy. I really appreciate their professionalism and great customer service. Highly recommend!”
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“Sean Johnson was very nice and helpful. He was patient and he took his time to explain everything to me. I applied for a refinance of my car loan for a lower rate. Although I am a member of 2 other credit unions, I told him that I did not want to go to another credit union when I was already at First Community. My credit was pretty good so I applied for a lower rate. He even showed me how to download and use the mobile app. He did not rush me and he was very professional. It is not every day that a customer can go into an establishment and be treated with the utmost respect and kindness. Thank you Sean Johnson for the excellent customer service. Keep up the good work.”